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Applying EASTL ethical constructs in AI-driven CRM: the mediating role of sustainable customer trust in enhancing customer retention in private sector banks. [PDF]
Geetha A, Venkatragavan V.
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(Un)Ethical Behavior in Organizations
Annual Review of Psychology, 2014This review spotlights research related to ethical and unethical behavior in organizations. It builds on previous reviews and meta-analyses of the literature on (un)ethical behavior in organizations and discusses recent advances in the field. The review emphasizes how this research speaks to the influence of the organizational context on (un)ethical ...
Jennifer Kish-Gephart +2 more
exaly +3 more sources
Ethical Leadership and Employees’ Ethical Behavior
Business and Professional Ethics Journal, 2023Ethical scandals, as well as unethical behaviour, are becoming major concerns in recent times. Thus, this study focused on the role of ethical climate and employees’ moral identity. Specifically, this study examined the mediation effect of ethical climate on the relationship between ethical leadership and employees’ ethical behaviour.
Hussam Al Halbusi +3 more
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