Results 121 to 130 of about 1,161 (160)

Medical vs. Organizational Complaints: A Machine Learning Analysis Reveals Divergent Patterns in Patient Reviews Across Russian Cities. [PDF]

Healthcare (Basel)
Kalabikhina IE, Kolotusha AV, Moshkin VS.   +2 more
europepmc   +1 more source

Unleashing the role of e-word of mouth on purchase intention in select Facebook fan pages of smart phone users.

PLoS One
Khan MA, Minhaj SM, Vivek, Alhashem M, Nabi MK, Saifi MA, Inkesar A.   +6 more
europepmc   +1 more source

Consulting doctors online after offline treatment: investigating the effects of online information on patients' effective use of online follow-up services. [PDF]

Front Public Health
Han S, Li L.
europepmc   +1 more source

eWOM virtuaalisessa sisustusyhteisössä

, 2021
openaire   +1 more source

Value cocreation among spectators in professional spectator sports events: Scale development and effects of social media strategies. [PDF]

PLoS One
Chen CY, Lin YH, Yang CY, Chou YL, Yeh TY.   +4 more
europepmc   +1 more source

Busting Myths of eWOM

Journal of Theoretical and Applied Electronic Commerce Research, 2015
Sami Hyrynsalmi, Marko Seppänen, Leena Aarikka-Stenroos, Arho Suominen, Jonna Järveläinen, Ville Harkke   +5 more
openaire   +1 more source

Factors influencing halal cosmetic adoption: A systematic literature review and future research directions using TCCM framework

, 2023
Raza MW, Uddin F, Rasheed A.
europepmc   +1 more source

A Comparative Study of Positive and Negative Electronic Word-of-Mouth on the SERVQUAL Scale under the COVID-19 epidemic -Taking a Regional Teaching Hospital in Taiwan as an Example

, 2022
Lee P, Liang L, Huang M, Huang C.
europepmc   +1 more source

Exploring the underlying mechanisms of customers' intention to adopt product recommendations from live streamers: A moderated mediation approach. [PDF]

PLoS One
Zhang L, Wu X.
europepmc   +1 more source

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eWOM Platforms

2022
Electronic word-of-mouth (eWOM) platforms are websites/mobile apps that enable consumers to review, rate and/or share opinions about products, services or experiences to guide subsequent buyers in their purchase choice (Buhalis and Law, 2008). Common dedicated examples in the travel context include platforms such as TripAdvisor.com and Yelp.com as well
Peter O’Connor, Guy Assaker
openaire   +3 more sources