Results 291 to 295 of about 58,840 (295)

When a Chatbot Disappoints You: Expectancy Violation in Human-Chatbot Interaction in a Social Support Context

Communication Research
Minjin Rheu, Yue Dai, Jingbo Meng
exaly  

Nonverbal violations of expectations theory

1984
openaire   +1 more source

Violating expectations of color order.

2017
Bil Burling, Walter Bender
openaire   +1 more source

How violation of consumers’ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory

Journal of Retailing and Consumer Services
Najiya Saeed, Naeem Akhtar, Rekha Attri   +2 more
exaly  

Technology acquisitions and investor expectations: Reputation and expectancy violation perspectives

European Management Review
Tuhin Chaturvedi
exaly