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Financial Ombudsman: Towards an Effective Customers Rights` Protection in Ukraine [PDF]
Access to Justice in Eastern Europe, 2019 This article explores the prerequisites and prospects for introducing the Financial Ombudsman Office in Ukraine as an institute for alternative (extrajudicial) resolution of disputes between consumers and financial service providers. Particular attention
Roksolana Khanyk-Pospolitak
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Ochrona konsumentów usług finansowych w Polsce. Efektywność systemu i perspektywy rozwoju
Finanse i Prawo Finansowe, 2022 The paper brings brief description of the financial services customer protection model and its evolution in Poland. The efficiency of this three-fold model, where the responsibilities are distributed to the 3 agencies: Financial Supervision Authority ...
Andrzej Kiciński
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Formalne aspekty pozasądowego rozwiązywania sporów przed Rzecznikiem Finansowym
Studia Prawa Publicznego, 2021 The study concerns one of the methods of amicable settlement of consumer disputes i.e. out-of-court settlement of disputes between a client and a financial market entity before the Financial Ombudsman.
Marika Piwowarczyk
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Access to Justice in Eastern Europe, 2022 This article considers the existing methods of protecting the rights and legitimate interests of consumers of non-banking financial services. Based on the current EU legislation, it is proposed to create the institution of a financial ombudsman as one ...
Hanna Shovkoplias +2 more
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Pravo, 2021 In this paper, the authors discuss the decision-making method of the UK Financial Services Ombudsman enabling more favourable outcomes for an insured person in relation to the strict application of law.
Ozren Uzelac +1 more
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Sale of Getback Bonds as an Example of Misselling
Finanse i Prawo Finansowe, 2022 The purpose of this article. The purpose of this study is to identify the occurrence of misselling in the process of offering and selling corporate bonds of GetBack SA. Methodology.
Dominik Kubacki
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Gdańskie Studia Prawnicze, 2023 The purpose of this article is to indicate some of the tasks of microprudential supervision authorities (EIOPA and KNF) in the field of out-of-court dispute resolution on the insurance distribution market, which may directly concern customers of ...
Monika Szaraniec
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CONSUMER CREDIT GRIEVANCE AND REDRESS MECHANISMS: THE MALAYSIA PERSPECTIVE
UUM Journal of Legal Studies, 2021 This study examines the redress mechanisms accessible to aggrieved consumers dealing with various consumer credit providers in Malaysia. The existing legal and institutional framework characterised by the piecemeal approach has led different groups of ...
Ibtisam @ Ilyana Ilias +3 more
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Studia Prawa Publicznego, 2021 The article deals with some issues related to consumer (client) protection on the financial market. Legal regulations constantly change in this area.
Sofya Chashchina
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UU P2SK DAN PENGARUHNYA TERHADAP MODEL PENGAWASAN OJK: TWIN PEAKS SEBUAH ALTERNATIF
Mimbar Hukum, 2023 The supervisory journey in the financial sector in Indonesia, which has been going on for approximately 12 years since the emergence of the Financial Services Authority (OJK) has uncovered serious problems.
Agus Riyanto
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