Righting a Financial Wrong: Debt Settlement Services, Private Student Lenders, and Auto Lenders Use Forced Arbitration to Escape Accountability When They Harm Consumers [PDF]
, 2014 The Consumer Financial Protection Bureau (CFPB, or "the Bureau") in December 2013 released preliminary results of a study called for in the 2010 Dodd -- Frank Wall Street Reform and Consumer Protection Act on financial services businesses' use of ...
Christine Hines
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Financial Ombudsman: Towards an Effective Customers Rights` Protection in Ukraine
Access to Justice in Eastern Europe, 2019 This article explores the prerequisites and prospects for introducing the Financial Ombudsman Office in Ukraine as an institute for alternative (extrajudicial) resolution of disputes between consumers and financial service providers. Particular attention is paid to the analysis of the draft law on the establishment of the Financial Ombudsman in Ukraine.
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Regulation in the Shadows of Private Law [PDF]
, 2018 With proponents of deregulation ascendant, both domestically and around the world, private regulation appears to be an attractive solution to a seemingly intractable problem—assuming it is or can be effective. This Article adds an important corrective to
Quinn, Pammela S.
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Labour courts in Great Britain and Sweden: a self-service model v collective regulation [PDF]
, 2013 The institutions for adjudicating employment rights in Great Britain and Sweden are superficially similar – in both countries there are labour courts with lay judges and both countries are covered by European Union employment legislation.
Corby, Susan
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Roczniki Ekonomii i Zarządzania, 2017 The subject of this paper is the issue of protection of economic human rights and liberties by means of instruments disposed of by the Financial Ombudsman. The work presents responsibilities of the Financial Ombudsman with regard to protection of human rights and freedoms.
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Joining up the ombudsman - the review of the public sector ombudsman in England [PDF]
, 2000 The Cabinet Office Review proposal for an integrated service of public sector ombudsmen in England is a welcome development in rationalising the present system.
Seneviratne, M
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Pension reform in the UK : re-casting the public/private mix in pension provision 1997-2000 [PDF]
, 2002 The UK is one of the few countries in Europe that is not facing a serious pension crisis. The reasons for this are straight forward: state pensions (both in terms of replacement ratio and as a proportion of average earnings) are among the lowest in ...
Fawcett, Helen
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'We stay silent and keep it in our hearts': a qualitative study of failure of complaints mechanisms in Malawi's health system. [PDF]
Health Policy Plan, 2023 Chilumpha M +6 more
europepmc +1 more source
Localism may actually reduce citizen voice because information on citizen redress is either not collected or ignored [PDF]
, 2012 Citizen redress is essential for any government committed to administering accountable and efficient public sector services. However, as Jane Tinkler argues, the introduction of more complex provider networks in the Big Society threatens the already ...
Tinkler, Jane
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A strong future for young people leaving out-of-home care [PDF]
Young people leaving care or who have left care are over-represented in the statistics on homelessness, early school leaving and contact with the criminal justice system.
Toni Beauchamp
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