Development of fuzzy expert system for customer and service advisor categorisation within contact centre environment. [PDF]
In this paper, we describe the research and development of a fuzzy expert system methodology for categorising customer and customer service advisor (CSA) within customer contact centre (CCC) environment.
Tiwari, Ashutosh +2 more
core +7 more sources
Evaluation of a fuzzy-expert system for fault diagnosis in power systems [PDF]
A major problem with alarm processing and fault diagnosis in power systems is the reliance on the circuit alarm status. If there is too much information available and the time of arrival of the information is random due to weather conditions etc., the ...
Park, Min Young
core +9 more sources
Hybrid credit scoring model using genetic algorithms and fuzzy expert systems Case study: Ghavvamin financial and credit institution [PDF]
expert systems can help to build banks customers' credit scoring models. Here, selection of key features of the credit scoring is important. Also, it is possible to express the features values as fuzzy. The problem is how to improve features selection by
MohammadTaghi Taghavifard +2 more
doaj +1 more source
Pemodelan Sistem Fuzzy Dengan Menggunakan Matlab
Fuzzy logic is a method in soft computing category, a method that could process uncertain, inaccurate, and less cost implemented data. Some methods in soft computing category besides fuzzy logic are artificial network nerve, probabilistic reasoning, and ...
Afan Galih Salman
doaj +1 more source
Technical and Economic Factors in the Design Model Fuzzy Smart Priority Investment Projects for Industrial: Approach Fuzzy Expert System [PDF]
This article aims at designing a Fuzzy Expert System that helps select the appropriate industrial investment and prioritize the projects based on credible criteria and international standards in fuzzy environment to reduce the risk of adverse selection ...
ali rajabzadeh ghatari +3 more
doaj +1 more source
A Fuzzy Approach for Diabetes Mellitus Type 2 Classification [PDF]
This paper proposes an automatic fuzzy classification system for glycemic index, which indicates the level of Diabetes Mellitus type 2. Diabetes is a chronic disease occurred when there is deficiency in insulin production or in its action, or both ...
Glaucia Maria Bressan +2 more
doaj +1 more source
Assessment of the existing reinforced concrete structures with usage of the fuzzy logic – based expert system [PDF]
Fuzzy logic is the useful tool when assessing the existing reinforced concrete structures. The introduction of expert system in assessing the technical condition of the existing structures built on the fuzzy logic represents a transition to a new and ...
Tur Viktar, Dardziuk Yuliya
doaj +1 more source
Diagnosis Kondisi Transformator Berbasis Analisis Gas Terlarut Menggunakan Metode Sistem Pakar Fuzzy
Dissolved gas analysis of transformer oil is one of the most effective ways to determine the transformer condition. Currently, there are many interpretation techniques that have been used in data processing of dissolved gas analysis results. However, all
Gatut Yulisusianto +2 more
doaj +1 more source
Risk significance assessment on the basis of a fuzzy model [PDF]
The paper considers the problem of risk significance assessment in the activity of a testing laboratory. The accreditation criteria of such laboratories include requirements for implementation of risk management in the organization of their activity.
Nurutdinova Inna, Dimitrova Luibov
doaj +1 more source
Expert supervision of conventional control systems [PDF]
The objective of this paper is to outline a general concept for the design of supervising fuzzy controllers to back up or monitor a conventzonal control system.
Ewers, Bernd +3 more
core +1 more source

