Results 91 to 100 of about 6,363 (227)
The purpose of this study is to evaluate the sustainable operation of rail transit system. In rail transit system, as the most important aspect of negative entropy flow, the effective strategy can offset the increasing entropy of the system and make it ...
Bing Yan, Liying Yu, Jing Wang
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Giving the customer a voice: A study of market research methods and their perceived effectiveness in NPD [PDF]
There is a widely held view that a lack of, “…customer understanding,” is one of the main reasons for product failure (Eliashberg et al., 1997, p. 219). This is despite the fact that new product development (NPD) is a crucial business process for many
Goffin, Keith +3 more
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The Quality Function Deployment method (QFD) is one of the most effective tools of designing and improving quality being used in order to supply customer’s requirements and enhancing his/her satisfaction.
Mohammad Hassan Pourkhandani +2 more
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Service Development using Fuzzy QFD in the banking industry
Purpose: This paper proposes a structured approach based on Quality Function Deployment (QFD) for service development in the banking industry. Methods: SERVQUAL is modified and adopted as a tool to understand customer requirements for the QFD. Fuzzy theory is used to resolve the subjectivity and ambiguity of customer requirements and satisfaction. This
Eun Jin Yu, Choonjong Kwak
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Evaluation of e-learning web sites using fuzzy axiomatic design based approach [PDF]
High quality web site has been generally recognized as a critical enabler to conduct online business. Numerous studies exist in the literature to measure the business performance in relation to web site quality.
Arsenyan, Jbid +4 more
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This study attempts to manipulate 2-tuple linguistic variables rather than pure linguistic variables in quality function deployment (QFD) in order to significantly improve the identification of the QFD model.
Shih-Yuan Wang
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A fuzzy model for achieving lean attributes for competitive advantages development using AHP-QFD-PROMETHEE [PDF]
Lean production has become an integral part of the manufacturing landscape as its link with superior performance and its ability to provide competitive advantage is well accepted among academics and practitioners.
Alipour, Mohammad, Roghanian, E.
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Gear concept selection procedure using fuzzy QFD, AHP and tacit knowledge
The modelling and optimization of gear systems is a complex procedure with results dependent on the conceptual formulation of the problem, uncertainty, bias and imprecision in weight assignment.
Edmund S. Maputi, Rajesh Arora
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A Fuzzy Quality Function Deployment Approach for Differentiating Cloud Products
Cloud computing is defined as an on-demand large-scale distributed network to provide and realize computational resources. This flexibility expectation of cloud products forces cloud service providers (CSPs) to tailor their products to the needs of their
S. Emre Alptekin +1 more
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QFD: conceptos, aplicaciones y nuevos desarrollos [PDF]
El despliegue de la función de calidad (o QFD, por sus siglas inglesas) es un método de diseño de productos y servicios que recoge las demandas y expectativas de los clientes y las traduce, en pasos sucesivos, a características técnicas y operativas ...
Martín, Fernando, Yacuzzi, Enrique
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