Results 91 to 100 of about 6,363 (227)

Research on Evaluating the Sustainable Operation of Rail Transit System Based on QFD and Fuzzy Clustering

open access: yesEntropy, 2020
The purpose of this study is to evaluate the sustainable operation of rail transit system. In rail transit system, as the most important aspect of negative entropy flow, the effective strategy can offset the increasing entropy of the system and make it ...
Bing Yan, Liying Yu, Jing Wang
doaj   +1 more source

Giving the customer a voice: A study of market research methods and their perceived effectiveness in NPD [PDF]

open access: yes, 2013
There is a widely held view that a lack of, “…customer understanding,” is one of the main reasons for product failure (Eliashberg et al., 1997, p. 219). This is despite the fact that new product development (NPD) is a crucial business process for many
Goffin, Keith   +3 more
core  

QFD Application Using Combined ANP-DEMATEL Approach for Improving Service Quality: A Case Study of Dental Clinic

open access: yesJournal of Applied Research on Industrial Engineering, 2014
The Quality Function Deployment method (QFD) is one of the most effective tools of designing and improving quality being used in order to supply customer’s requirements and enhancing his/her satisfaction.
Mohammad Hassan Pourkhandani   +2 more
doaj  

Service Development using Fuzzy QFD in the banking industry

open access: yesJournal of the Korean society for quality management, 2015
Purpose: This paper proposes a structured approach based on Quality Function Deployment (QFD) for service development in the banking industry. Methods: SERVQUAL is modified and adopted as a tool to understand customer requirements for the QFD. Fuzzy theory is used to resolve the subjectivity and ambiguity of customer requirements and satisfaction. This
Eun Jin Yu, Choonjong Kwak
openaire   +1 more source

Evaluation of e-learning web sites using fuzzy axiomatic design based approach [PDF]

open access: yes, 2009
High quality web site has been generally recognized as a critical enabler to conduct online business. Numerous studies exist in the literature to measure the business performance in relation to web site quality.
Arsenyan, Jbid   +4 more
core   +3 more sources

Applying the superior identification group linguistic variable to construct kano model oriented quality function deployment

open access: yesTechnological and Economic Development of Economy, 2014
This study attempts to manipulate 2-tuple linguistic variables rather than pure linguistic variables in quality function deployment (QFD) in order to significantly improve the identification of the QFD model.
Shih-Yuan Wang
doaj   +1 more source

A fuzzy model for achieving lean attributes for competitive advantages development using AHP-QFD-PROMETHEE [PDF]

open access: yes, 2014
Lean production has become an integral part of the manufacturing landscape as its link with superior performance and its ability to provide competitive advantage is well accepted among academics and practitioners.
Alipour, Mohammad, Roghanian, E.
core   +1 more source

Gear concept selection procedure using fuzzy QFD, AHP and tacit knowledge

open access: yesCogent Engineering, 2020
The modelling and optimization of gear systems is a complex procedure with results dependent on the conceptual formulation of the problem, uncertainty, bias and imprecision in weight assignment.
Edmund S. Maputi, Rajesh Arora
doaj   +1 more source

A Fuzzy Quality Function Deployment Approach for Differentiating Cloud Products

open access: yesInternational Journal of Computational Intelligence Systems, 2018
Cloud computing is defined as an on-demand large-scale distributed network to provide and realize computational resources. This flexibility expectation of cloud products forces cloud service providers (CSPs) to tailor their products to the needs of their
S. Emre Alptekin   +1 more
doaj   +1 more source

QFD: conceptos, aplicaciones y nuevos desarrollos [PDF]

open access: yes, 2003
El despliegue de la función de calidad (o QFD, por sus siglas inglesas) es un método de diseño de productos y servicios que recoge las demandas y expectativas de los clientes y las traduce, en pasos sucesivos, a características técnicas y operativas ...
Martín, Fernando, Yacuzzi, Enrique
core  

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