Results 101 to 110 of about 6,808 (265)

FuzzySTAR: Fuzzy set theory of axiomatic design review [PDF]

open access: yes, 2002
Product development involves multiple phases. Design review (DR) is an essential activity formally conducted to ensure a smooth transition from one phase to another.
Huang, GQ, Jiang, Z
core   +1 more source

QFD Application Using Combined ANP-DEMATEL Approach for Improving Service Quality: A Case Study of Dental Clinic

open access: yesJournal of Applied Research on Industrial Engineering, 2014
The Quality Function Deployment method (QFD) is one of the most effective tools of designing and improving quality being used in order to supply customer’s requirements and enhancing his/her satisfaction.
Mohammad Hassan Pourkhandani   +2 more
doaj  

Service Development using Fuzzy QFD in the banking industry

open access: yesJournal of the Korean society for quality management, 2015
Purpose: This paper proposes a structured approach based on Quality Function Deployment (QFD) for service development in the banking industry. Methods: SERVQUAL is modified and adopted as a tool to understand customer requirements for the QFD. Fuzzy theory is used to resolve the subjectivity and ambiguity of customer requirements and satisfaction. This
Eun Jin Yu, Choonjong Kwak
openaire   +1 more source

A fuzzy model for achieving lean attributes for competitive advantages development using AHP-QFD-PROMETHEE [PDF]

open access: yes, 2014
Lean production has become an integral part of the manufacturing landscape as its link with superior performance and its ability to provide competitive advantage is well accepted among academics and practitioners.
Alipour, Mohammad, Roghanian, E.
core   +1 more source

The state of the art development of AHP (1979-2017): A literature review with a social network analysis [PDF]

open access: yes, 2017
Although many papers describe the evolution of the analytic hierarchy process (AHP), most adopt a subjective approach. This paper examines the pattern of development of the AHP research field using social network analysis and scientometrics, and ...
Ali Emrouznejad   +10 more
core   +3 more sources

Applying the superior identification group linguistic variable to construct kano model oriented quality function deployment

open access: yesTechnological and Economic Development of Economy, 2014
This study attempts to manipulate 2-tuple linguistic variables rather than pure linguistic variables in quality function deployment (QFD) in order to significantly improve the identification of the QFD model.
Shih-Yuan Wang
doaj   +1 more source

Gear concept selection procedure using fuzzy QFD, AHP and tacit knowledge

open access: yesCogent Engineering, 2020
The modelling and optimization of gear systems is a complex procedure with results dependent on the conceptual formulation of the problem, uncertainty, bias and imprecision in weight assignment.
Edmund S. Maputi, Rajesh Arora
doaj   +1 more source

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