QFD Application Using Combined ANP-DEMATEL Approach for Improving Service Quality: A Case Study of Dental Clinic [PDF]
Journal of Applied Research on Industrial Engineering, 2014 The Quality Function Deployment method (QFD) is one of the most effective tools of designing and improving quality being used in order to supply customer’s requirements and enhancing his/her satisfaction.
Mohammad Hassan Pourkhandani +2 more
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New Framework for Quality Function Deployment Using Linguistic Z-Numbers
Mathematics, 2020 Quality function deployment (QFD) is a useful design quality control tool in service enterprises and manufacturing enterprises. However, there are several issues in extant QFD frameworks, that is, in three aspects: description of evaluation information ...
Chao Song, Jian-Qiang Wang, Jun-Bo Li
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New Product Development by Evaluating and Ranking Technical-Engineering Requirements Based on a Combined Approach of QFD, DEMATEL - Fuzzy ANP and DEA Methods. [PDF]
چشمانداز مدیریت صنعتی, 2019 Nowadays, with regard to the competitiveness of the global trade and the need to meet the demands of customers, and given the increasing growth of technology in order to preserve and maintain the organization, we can use the various combinations of QFD ...
Hossein Hosseinpour, Mahdi Yazdani
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A decision support tool based on QFD and FMEA for the selection of manufacturing automation technologies [PDF]
, 2008 With the advent of the new challenge to design a more lean and responsive computer-integrated manufacturing system, firms have been striving to achieve a coherent interaction between technology, organisation, and people to meet this challenge. This paper
Greenough, R. M. +4 more
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Complexity, 2019 Logistics service (LS) has key impacts on customers’ satisfaction. Quality function deployment (QFD) can guarantee that logistic services provider’s (LSP) attributes are in accordance with the customer’s preferences for the LS.
Hui Zhang, Hui Gao, Peide Liu
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Evolução na aplicação do QFD: análise de publicações qualificadas em periódicos
Exacta, 2013 O propósito principal deste trabalho é apresentar uma análise das publicações sobre o método QFD em periódicos no período de 2007 a 2012. Também objetiva comparar os resultados com uma análise realizada entre 2000 e 2006 para verificar a evolução da ...
Flávio de Borba Prá +1 more
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step-by-step Methodology for developing strategy maps: a hybrid approach using quality function deployment, fuzzy screening and fuzzy cognitive maps [PDF]
مدیریت صنعتی, 2015 Nowadays Balanced scorecard has a critical role in implementing strategies for many organizations. Strategy map as the 3rd generation of BSC by inverting mission and vision into strategic objectives is the linkage between formulating and implementing ...
Bijan Nahavandi +2 more
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Application of Fuzzy Analytical Hierarchy Process and Quality Function Deployment Techniques for Supplier's Assessment [PDF]
Journal of Optimization in Industrial Engineering, 2020 Vendor Selection Problem (VSP) has been considered in this paper as an integrated method of Fuzzy Analytic Hierarchy Process (FAHP) and Quality Function Deployment (QFD) in the pharmaceutical company.
Alireza Alinezhad, Azadeh Seif
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A case study on the application of Fuzzy QFD in TRIZ for service quality improvement
, 2008 Fuzzy QFD, TRIZ, Contradiction Matrix, E-Commerce,
Chin-Sen Lin, Chao-Ton Su
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Smart Product Design Process through the Implementation of a Fuzzy Kano-AHP-DEMATEL-QFD Approach
Applied Sciences, 2020 Product design has become a critical process for the healthcare technology industry, given the ever-changing demands, vague customer requirements, and interrelations among design criteria.
Dionicio Neira-Rodado +5 more
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