Results 261 to 270 of about 329,662 (331)

Exploring the ‘Dark Side’ of AI‐Powered Digital Assistants: A Moderated Mediation Model of Antecedents and Outcomes of Perceived Creepiness

open access: yesJournal of Consumer Behaviour, EarlyView.
ABSTRACT Artificial intelligence‐powered digital assistants (DAs) offer benefits, but their downsides can hinder user adoption and limit market potential. Although research exists on users' experiences with DAs, less is known about how user characteristics influence perceptions of a ‘dark side’—perceived creepiness.
Daniel K. Maduku   +3 more
wiley   +1 more source

Resin-based adhesives, composites, and luting agents: Investigation of article citations and altmetrics. [PDF]

open access: yesBraz Oral Res
Lauer F   +6 more
europepmc   +1 more source

The Robot–Human Paradox: A Meta‐Analysis of Customer Service by Robots Versus Humans on Customer Experience

open access: yesJournal of Consumer Behaviour, EarlyView.
ABSTRACT The integration of robots in customer service has attracted considerable interest from both academia and industry. While some studies highlight positive impacts on customer experience, others report neutral or negative outcomes. This meta‐analysis synthesises findings from 25 articles comprising 62 independent studies, 147 effect sizes, and a ...
Fernando de Oliveira Santini   +6 more
wiley   +1 more source

Fostering Love for Innovative Sustainable Brands: A Multi‐Study, Multi‐Method Approach

open access: yesJournal of Consumer Behaviour, EarlyView.
ABSTRACT While much research has examined cognitive evaluations of sustainable brands in offline contexts, there is limited exploration of consumers' emotional responses to such brands online. This study introduces a model of brand love for innovative, sustainable brands, based on two rigorously designed studies: experiments and a survey with ...
Syed Muhammad Fazal‐e‐Hasan   +6 more
wiley   +1 more source

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