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Heuristic Evaluation of Conversational Agents
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, 2021Conversational interfaces have risen in popularity as businesses and users adopt a range of conversational agents, including chatbots and voice assistants. Although guidelines have been proposed, there is not yet an established set of usability heuristics to guide and evaluate conversational agent design.
Raina Langevin +5 more
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Heuristic Evaluation for Novice Evaluators
2016Adapting the method of Heuristic Evaluation for novice evaluators can capacitate organizations of low monetary power that, usually, do not have conditions to resort to experts. In one of the courses given by the authors, 12 in 15 novice evaluators (80 %) said they had difficulties to distinguish the difference among the traditional usability heuristics.
André de Lima Salgado +1 more
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2020
Heuristic evaluation (HE) is an inspection-based usability evaluation method in which a number of evaluators, typically 3–5, assess the usability of a system based on a set of usability guidelines. HE was first introduced by Nielsen and Molich and then revised by Nielsen.
Anas Waleed Abulfaraj, Adam Steele
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Heuristic evaluation (HE) is an inspection-based usability evaluation method in which a number of evaluators, typically 3–5, assess the usability of a system based on a set of usability guidelines. HE was first introduced by Nielsen and Molich and then revised by Nielsen.
Anas Waleed Abulfaraj, Adam Steele
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Evaluation of Visualization Heuristics
2018Multiple sets of heuristic have been developed and studied in the Human Computer Interaction (HCI) domain as a method for fast, lightweight evaluations for usability problems. However, none of the heuristics have been adopted by the information visualization or the visual analytics communities.
Ryan Williams +4 more
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Evaluation of the heuristic polynomial GCD
Proceedings of the 1995 international symposium on Symbolic and algebraic computation - ISSAC '95, 1995The Heuristic Polynomial GCD procedure (GCDHEU) is used by the Maple computer algebra system, but no other. Because Maple has an especially efficient kernel that provides fast integer arithmetic, but a relatively slower interpreter for non-kernel code, the GCDHEU routine is especially effective in that it moves much of the computation into “bignum ...
Hsin-Chao Liao, Richard J. Fateman
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Heuristic evaluation of user interfaces
Proceedings of the SIGCHI conference on Human factors in computing systems Empowering people - CHI '90, 1990Heuristic evaluation is an informal method of usability analysis where a number of evaluators are presented with an interface design and asked to comment on it. Four experiments showed that individual evaluators were mostly quite bad at doing such heuristic evaluations and that they only found between 20 and 51% of the usability problems in the ...
Jakob Nielsen, Rolf Molich
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Heuristic evaluation of ambient displays
Proceedings of the conference on Human factors in computing systems - CHI '03, 2003We present a technique for evaluating the usability and effectiveness of ambient displays. Ambient displays are abstract and aesthetic peripheral displays portraying non-critical information on the periphery of a user's attention. Although many innovative displays have been published, little existing work has focused on their evaluation, in part ...
Jennifer Mankoff +5 more
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Crowdsourcing community heuristic evaluations
2017Crowdsourcing is growing in both industry and academia, providing new ways to conduct work. However, these online working environments show similarities with the industrial revolution, were workers have few to no rights. Although crowdsourcing is a new phenomenon, online communities have quite some history.
Simon à Campo, Vassilis-Javed Khan
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