Results 21 to 30 of about 5,303 (72)
PENGARUH KUALITAS JASA PERBANKAN TERHADAP LOYALITAS NASABAH DI BANK RAKYAT INDONESIA SURABAYA
Journal of Business & Banking, 2011 It is advisable that the banks should try hard to maximize their services for their customers.By doing so, it can also improve their customers loyalty.
Yusak Anshori
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Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanhThe study identifies the factors of after-sales service quality affecting customer satisfaction and then customer satisfaction to customer loyalty to motorbike warranty repair services at Quang Hien Head in Dong Nai Province.
Nguyễn Hoàng Sinh +1 more
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Journal of Business & Banking, 2013 Information which is transferred by means of words of mouth has become very influential factor especially when the company tries to create the society trust on the company services.
Ma’azza Khoirunnisa Barmawi
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Journal of Business & Banking, 2013 In connection with the development of tourism in East Java from 2009 to 2011, it has shown that this sector has been indicated as having good prospect and progress.
Purnamawati , Yusak Anshori
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Journal of Business & Banking, 2013 Some factors are deemed to be important for research in relation to customer loyalty. These factors are service quality, emotional satisfaction, relationship quality.
Tiya Gita Pawitra, Soni Harsono
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Journal of Business & Banking, 2014 value to customer satisfaction, which in turn are as the determinants of repurchase intention at Solaria restaurant Surabaya. Service quality refers to perception of the extent to which the services are provided with customer expectation.
Riko Firmawan Adixio, Laila Saleh
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Journal of Business & Banking, 2013 This study analyses the effect of the dimensions of service quality toward the satisfaction and its implication of the customers’ loyalty at PT Bank Tabungan Pensiunan Nasional (BTPN) Surabaya branch.
Bindi Febry Idham
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Journal of Business & Banking, 2014 This research aims to find out whether there is a relationship between the prices partially and a Blackberry’s customer satisfaction, the previewed value and a Blackberry’s customer satisfaction, and the quality and a Blackberry’s customer satisfaction ...
Maretia Mega T, Soni Harsono
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Journal of Business & Banking, 2014 There are some factors which are assumed to have effect on risk perception and risk attitude. This aims study to explain the effect of internal factors on risk perception and risk attitude.
Nadia Kartika, Rr. Iramani
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The role of central bank digital currency (CBDC) in financial development: Comparative analysis between BRICS and G7 countries [PDF]
This study examines the impact of Central Bank Digital Currency on financial development by comparing emerging and developed economies, specifically BRICS and G7 countries, over the period from 2012 to 2023.
Foo, Summer Sze Kay +4 more
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