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RANCANGAN PERBAIKAN KUALITAS LAYANAN DI ASRAMA UNIVERSITAS TELKOM DENGAN DIMENSI SERVICE QUALITY DAN MATRIKS HOQ (HOUSE OF QUALITY) [PDF]

open access: yes, 2017
Universitas Telkom menyediakan asrama bagi mahasiswa baru sebagai tempat tinggal dan tempat pembinaan kepribadian selama satu tahun pertama. Layanan Asrama Universitas Telkom dimulai dari tahap registrasi hingga masa huni, dan masih terdapat keluhan ...
YIYIP GUNTA TRIWIBAWA
core  

ANALISIS KUALITAS PELAYANAN DALAM UPAYA MENINGKATKAN KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY, KANO DAN HOQ DI PT. RAMA MULIA SENTOSA

open access: yes
This study aims to evaluate Service Quality and formulate improvement priorities at PT. Rama Mulia Sentosa by integrating the SERVQUAL, Kano, and House of Quality (HOQ) methods.
Dzakky, Ilham Maulana   +2 more
core   +1 more source

Penerapan Metode HOQ Untuk Meningkatkan Kualitas Produk Smart EcoRoom Pada CV Myeco Teknologi Nusantara

open access: yes, 2022
Pemborosan energi secara umum sekitar 80% disebabkan oleh faktor manusia dan 20 persen disebabkan oleh faktor teknis. Smart EcoRoom merupakan produk penghemat listrik otomatis berbasis IoT (Internet of Things) dengan penghematan hingga 55%.
Hasibah, Lailatul Fajriyati Farah   +3 more
core  

Development Strategy for Eco-Friendly Protective Mobile Phone Cases Through Mapping Attributes of Green Purchase Intention

open access: yesJurnal Ilmiah Teknik Industri
The rising consumption of plastic poses a significant global challenge. This research aims to develop strategies for bamboo - based Protective Mobile Phone Cases (PMPCs) as an eco - friendly alternative to reduce plastic waste.
Faricha Septi Syafik Faizi Hanantika   +2 more
doaj   +1 more source

ANALISA PENGEMBANGAN PRODUK WARMER LAMP DENGAN MENGGUNAKAN HOQ

open access: yesJurnal Ilmiah Teknik Industri, 2019
Perkembangan dewasa ini menuntut manusia untuk melakukan segala sesuatu secara praktis, efisien dan efektif. Pemanfaatan teknologi menjadi sebuah upaya untuk mewujudkan hal tersebut didukung oleh berbagai macam peralatan. Peralatan yang mampu mendukung kinerja manusia agar mampu menghasilkan performansi yang memuaskan.
openaire   +2 more sources

Manufacturing standards deployment: An HOQ approach

open access: yes, 2006
The types and possible number of manufacturing standards that can be applied and implemented in different aspects of manufacturing creates a difficult decision situation to prioritize and focus organizational effort. As such, standards may haphazardly be
Mutuc, Jose Edgar S.
core  

Enhanced voice of customer as a facilitator to HoQ: an integrated approach of online reviews and online expert assessment

open access: yes
Purpose It aims to develop the HoQ methodology by integrating Online Product Reviews (OPR) and expert evaluations and automatically determining normalized Customer Requirement (CR) weights to improve the product ...
Serkan Güneş
core   +1 more source

Correlation of acoustic emission signatures with electrochemical and mechanical behavior in Li-ion batteries: A comprehensive method for in-operando acoustic emission analysis

open access: yesNext Energy
As the demand for high-performance and long-lasting batteries continues to escalate, understanding the degradation mechanisms of Li-ion batteries (LIBs) has become a pressing concern.
Mahmudul Hoq, Hosop Shin
doaj   +1 more source

Next generation preservation solution using synthetic enzymes added to polyhemoglobin to protect warm ischemic human hepatocytes and cardiomyocytes

open access: yesScientific Reports
This study investigates the potential improvement of polyhemoglobin’s protective properties by the addition of 3 synthetic enzymes (neo-carbonic anhydrase, neo-catalase and neo-superoxide dismutase) to polyhemoglobin after 90 and 180 min of warm in-vitro
Muntasirul Hoq, Thomas Chang
doaj   +1 more source

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