Continuance Intention on Using E-Payment in Hotel Business [PDF]
E3S Web of Conferences, 2023 This study aims to analyze the continuance intention of using e-payment technology in the hotel business, focusing on sustainable usage. The research adopts a quantitative approach and includes 207 respondents who actively use e-payment technology ...
Jennifer Catharina Chrisyana +3 more
doaj +1 more source
The Influence of e-WOM and Brand Image on Hotel Booking Intention in Jakarta: A Study of Generation Z [PDF]
E3S Web of Conferences, 2023 The era of digitization has made every daily activity involve some form of digital media or online interaction. The number of individuals using the Internet in Indonesia is expected to continue rising alongside the increase in population.
Lina +3 more
doaj +1 more source
The effect of paylater on purchase decision and continuance intention in generation Z at GoFood application [PDF]
E3S Web of Conferences, 2023 In the age of digitalization, technology and information are developing rapidly, and the internet network is widespread, allowing individuals to do numerous transactions online.
Budiman Cindy +3 more
doaj +1 more source
The effect of eWOM and e-service quality on purchase intention at Artic.house restaurant [PDF]
E3S Web of Conferences, 2023 This study aims to determine the effect of eWOM and e-service quality on purchase intentions at Arctic House restaurant. Quantitative data is formulated through the SPSS application.
Limwirya Maharani Juliette +2 more
doaj +1 more source
Customers’ Motivation to Adopt Augmented Reality (AR) Technology in a Restaurant [PDF]
E3S Web of Conferences, 2023 The food service business has been completely transformed over a decade. It’s due to the introduction of smart technology, which has resulted in an improved experience for customers while also enhancing the industry’s operational efficiency.
Karimun Vincent Kuonadi +2 more
doaj +1 more source
Student Perceptions of Unemployment Due to Smart Technology in the Hospitality [PDF]
E3S Web of Conferences, 2023 This study looks into how students perceive the impact of intelligent technology on the job market, particularly in the hospitality sector. The study looks at how robots affect the workforce and investigates what elements affect students’ perceptions and
Soesanto Dedrick +2 more
doaj +1 more source
Customer satisfaction from the self – service kiosks’ UI/UX and the customer continuance intention to use [PDF]
E3S Web of Conferences, 2023 In this era where development of information and communication technology (ICT) has played a vital role in improving service that uses User Experience and User Interface as a base to conduct technology implementation in service of restaurant business ...
Xavier Emmanuel Kaisser +2 more
doaj +1 more source
The Impact of Self-Order Kiosk and Service Quality on Customer Experience in McDonald’s Citra Garden 6 Jakarta [PDF]
E3S Web of Conferences, 2023 The COVID-19 pandemic has accelerated the adoption of many kinds of technology in the food service industry. One of the commonly encountered technologies is Self-Order Kiosk (SOK).
Stanley Berthania +2 more
doaj +1 more source
Economics & Education, 2020 The purpose of this paper is to develop a deeper understanding of talent management strategies and practices in the hospitality industry context paying additional attention to soft skills gap.
Oļegs Ņikadimovs, Tetiana Ivanchenko
doaj +1 more source
The role of quality of work life in Jordanian hotel industry [PDF]
Management Science Letters, 2020 Success key elements are crucial for the improvement and preservation of competitiveness in the hotel sector. Hotels thus need efficient employees with best possible quality of work life to remain competitive.
Bandar Ersan Alown, Fuad Abdallah Al-fakeh, Asad Aburumman
doaj +1 more source