INTEGRASI SERVQUAL DAN QFD DALAM USULAN PERBAIKAN KUALITAS LAYANAN JASA (Studi Kasus : PT. Telekomunikasi Indonesia Kandatel Jember) [PDF]
, 2012 PT Telkom Jember khususnya Flexi Centre merupakan suatu perusahaan yang bergerak dalam bidang jasa yang terus berhubungan dengan pelanggan. Dengan adanya beberapa keluhan dari pelanggan maka perlu adanya peningkatan kualitas pelayanan oleh Flexi Centre ...
PRIAMBODO, LUTFA
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Jurnal Ekonomi dan Bisnis, 2016 Product developments are motivated by science and technology, change of consumer’s demands, competition, and requirement to improve profit. This research is intended to figure out and analyze the tools applied in the PT MSA’s product development and its ...
Okky Rizkia Yustian
doaj +1 more source
Application of quality function deployment in redesigning website: A case study on TV3 [PDF]
Internet technology has been used by most of the organizations in the world today. One of the primary vehicles of information gathering and dissemination in today’s world is organizational website.
Ahmed, Mohiuddin +2 more
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Perencanaan Quality Function Deployment (Qfd) Pada Hotel Everbright Surabaya [PDF]
, 2014 Penelitian ini dilakukan untuk mengetahui Perencanaan Quality Function Deployment (QFD) pada Hotel Everbright Surabaya. Tujuan penggunaan QFD pada penelitian ini adalah mengetahui kebutuhan konsumen (customer requirements) dan tindakan perbaikan ...
Henuk, Y. G. (Yohan) +2 more
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Automatic Detection of User Abilities through the SmartAbility Framework [PDF]
, 2018 This paper presents a proposed smartphone application for the unique SmartAbility Framework that supports interaction with technology for people with reduced physical ability, through focusing on the actions that they can perform independently.
Adams J +38 more
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Quality function deployment and sensitivity analysis of requirements for future aircraft propulsion cryogenic cooling systems [PDF]
, 2013 A number of novel future airframe and propulsion concepts are considered in order to meet aviation targets set by various aviation regulatory bodies including NASA and the Advisory Council for Aeronautics Research in Europe (ACARE).
Fan, Ip-Shing +3 more
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Implementation of Quality Function Deployment to Identify Priority Needs of Customers and Health Providers of Child-friendly Community Health Centre [PDF]
, 2017 Background and purpose: The efforts to increase quality of service is critical in public services. Service providers should be able to identify customer needs and expectations.
Ariani, N. N. (N) +2 more
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J@ti Undip: Jurnal Teknik Industri, 2012 Penelitian ini berisi tentang perancangan casing dan tata letak komponen ozonizer pengawet makanan. Proses perancangan produk dilakukan dengan menggunakan metode Quality Function Deployment (QFD) pada fase perencanaan produk (Product Planning) dan fase ...
Zainal Fanani +2 more
doaj +1 more source
Modelling the Strategic Alignment of Software Requirements using Goal Graphs [PDF]
, 2012 This paper builds on existing Goal Oriented Requirements Engineering (GORE) research by presenting a methodology with a supporting tool for analysing and demonstrating the alignment between software requirements and business objectives.
Dawson, Ray +3 more
core +1 more source
Comparison Analysis of Eco-Friendly and Non Eco-Friendly Packaging in Meeting Market Demands for Home Industries to Support the Achievement of Sustainable Development Goals in West Java [PDF]
E3S Web of ConferencesIn recent decades, the use of plastic packaging has increased significantly worldwide, including in Indonesia. The amount of waste produced in Indonesia, according to the National Waste Management Information System Data of the Ministry of Environment ...
Rahma Rana Ardila +2 more
doaj +1 more source