INTEGRATING KANSEI ENGINEERING AND CUSTOMER RELATIONSHIP MANAGEMENT TO IMPROVE SERVICE QUALITY: A CASE STUDY AT SHOPPING MALL IN SURABAYA [PDF]
, 2013 With respect to customer dynamics in experiencing products and services, nowadays, customers tend to highly demand hedonism, pleasure and individuality rather than functionality and usability.
Hartono, Markus +2 more
core
‘Good Enough’: The Use of Satisficing in the Design of Disruptive Innovation in Emerging Economies
Creativity and Innovation Management, EarlyView.ABSTRACT While design has been acknowledged as a fundamental driver of innovation, questions remain about how design affects disruptive innovation from the perspective of consumer perceptions. Drawing from Simon's insights of bounded rationality and satisficing applied within the technology acceptance model (TAM), we propose an integrated, customer ...
Jie Xue, K. Scott Swan
wiley +1 more source
S2C1-1 Introduction of New Research Group on Automotive Human Factors and Ergonomics
, 2019 Motonori ISHIBASHI
openalex +1 more source
Ergonomics in the Workplace: Is It Time for an OSHA Standard? [PDF]
, 2001 Improper ergonomic design of jobs is one of the leading causes of work-related illness, accounting for perhaps a third of employers’ costs under state workers’ compensation laws.
Rappaport, Edward
core +5 more sources
Creativity and Innovation Management, EarlyView.ABSTRACT A large proportion of employees regularly work from home despite doubts about their ability to be innovative while working remotely. The relationship between working from home and innovative work behaviour is a pressing issue that has produced ambivalent research results, presumably because the mechanisms that underpin the relationship are ...
Jörn Brandt, René Schmoll
wiley +1 more source
Retraction of ‘An Empirical Study of an Internet Marketing Strategy for Search Engine Optimization. Human Factors and Ergonomics in Manufacturing & Service Industries, 23, 528–540. doi: 10.1002/hfm.20348 [PDF]
, 2016 openalex +1 more source
Ergonomics and Human Factors in the Cyber Age. The Case of Ergonomics and Human Factors Regional Educational CEEPUS Network [PDF]
, 2023 Anca Drăghici +5 more
openalex +1 more source
Toward the Environmental Design of Library Buildings [PDF]
, 1987 published or submitted for ...
Veatch, Lamar
core
Digestive Endoscopy, EarlyView.ABSTRACT Objectives Musculoskeletal disorders (MSDs) among endoscopic assistants are a major occupational concern. While ergonomic interventions such as education and microbreaks have reduced MSDs in surgical settings, few studies have focused specifically on endoscopic assistants.
Mafu Tsunemi +9 more
wiley +1 more source