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Globalna pandemija prouzrokovana virusom COVID-19 bitno je utjecala na poslovanje u visokoškolskim bibliotekama u cijelom svijetu, a cilj ovoga istraživanja je utvrditi kako su javne visokoškolske biblioteke u Federaciji Bosne i Hercegovine prilagodile i/
Lejla Hajdarpašić +2 more
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Improving Customer Satisfaction: Changes as a Result of Customer Value Discovery
Objective: To identify how interventions, as a result of Customer Value Discovery research, increased student satisfaction in an academic library. The process created a positive environment for ongoing innovation amongst staff to deliver added value to ...
Susan McKnight, Mike Berrington
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Keynote 1: Information and Library Services in a Connected World
Once upon the time when information was difficult to find and hard to access, libraries and other information agencies were the key curators of information resources and the gatekeepers of information access.
Sanda Erdelez
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Trends in document delivery system in the Medical Library Information System of the Korean Medical Library Association [PDF]
This case study aimed at disclosing the changing trends of amount of document delivery services (DDSs) in the Medical Library Information System (MEDLIS) of the Korean Medical Library Association (KMLA).
Hyun Jung Yi
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Discovery services: next generation of searching scholarly information [PDF]
The new breed of resource discovery services is an evolutionary step forward in providing library users with a ‘one-stop shop’ where they can find information sources for their research. They provide a single search box that can search a library’s online
Keene, Chris
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Introduction: In order to identify the protocol of public libraries’ activities during the Coronavirus Disease 2019 (COVID-19) outbreak, it seems necessary to take into account the solutions and actions that have already been applied internationally ...
Abolfazl Taheri +2 more
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Assessing of the collection and services of the periodicals department at the Central Library of the University of Mosul [PDF]
n light of the recent developments witnessed by the movement of scientific research in the University of Mosul, represented by horizontal and vertical expansion in graduate studies, the increase in the number of researchers in their different categories,
Mahmood Mohamed
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Leaders are responsible for the organization's progress based on the vision, mission, and goals of the organization they lead. This paper analyzes the leadership style of female library heads using the theory of Behavioral Mahakumaran. A leader will be a
Shinta Nofita Sari, Nurul Salma
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Information services provided by Maarifa Telecentres to rural communities in ASALs in Kenya
Telecentres are established to provide information, to bridge the information and digital gap, foster development and confront the requirements of the poverty-stricken in remote and isolated rural areas in developing nations.
Catherine W. Chege +2 more
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Serious Leisure and Information Behavior Research [PDF]
Along with the development of technology, social evolution, and global economics, leisure becomes an important aspect in modern societies, so do leisure industries.
Shan-Ju L. Chang
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