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Consumers’ adoption of information services
Information & Management, 2013This paper reports on a design science research study that seeks to investigate how information service components affect consumers’ potential adoption of such services. More specifically, the paper develops a conceptual model that uses the theory of organizational information services (TOIS) and the unified theory of acceptance and use of technology ...
Brad McKenna +2 more
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E-Services and the Codification of Informational Services
2011The concept of e-services has gained increasing use during the past decade. There is, however, no general agreement as to the precise meaning and scope of the term. The research purpose of the present chapter is, therefore, to discuss the e-service concept, its strengths and scope, and thereby contribute to the general understanding and definition of ...
Scupola, Ada; id_orcid 0000-0002-3537-7639 +2 more
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Angewandte Chemie International Edition in English, 1970
AbstractThe definition of information services derives from the demarcation between documentation and information. The main criteria for information services are up‐to‐dateness, clarity, manageability, relevance, and flexibility. In addition to the printed information media (tables of contents, lists of titles, abstract journals) services have been ...
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AbstractThe definition of information services derives from the demarcation between documentation and information. The main criteria for information services are up‐to‐dateness, clarity, manageability, relevance, and flexibility. In addition to the printed information media (tables of contents, lists of titles, abstract journals) services have been ...
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Service information blueprint: A scheme for defining service information requirements
Journal of Service Science Research, 2015Access to high quality information is essential for effective design, development and delivery of service. In product-service systems (PSS), this includes both information to support the lifecycles of physical products and associated services and information to support the management of services.
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Self-service activities and formal or informal market services
Applied Economics, 1991Household can provide themselves with services in different ways. Generally a household can produce a service itself, or buy it on a formal or informal market. On an informal market services are sold at a price substantially lower than on a formal market, because of tax evasion by both consumer and producer.
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Resource and Service Discovery in the iGrid Information Service
2005In this paper we describe resource and service discovery mechanisms available in iGrid, a novel Grid Information Service based on the relational model. iGrid is developed within the GridLab project by the ISUFI Center for Advanced Computational Technologies (CACT) at the University of Lecce, Italy and it is deployed on the European GridLab testbed. The
ALOISIO, Giovanni +6 more
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Information Technology as a Service Operation
Journal of Information Technology, 1992Research into service management has revealed concepts and ideas which may be usefully applied in other management settings. In order to evaluate their potential relevance to managing information technology (IT), several aspects of service management are explored, including the nature of service products, customer-supplier contact, the design of ...
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Information science or information service
Journal of Information Science, 1987openaire +1 more source