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Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services

Service Science, 2014
Information-intensive service (IIS) is a type of service in which information interactions have the most effect on service value creation. Recent innovations of information and communication technology have created various types of IISs, and the literature argues that IIS should be a research priority in this information economy.
Lim, Chie-Hyeon, Kim, Kwang-Jae
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Information Technology as a Service

2007
In this information era, both business and living communities are truly IT driven and service oriented. As the globalization of the world economy accelerates with the fast advance of networking and computing technologies, IT plays a more and more critical role in assuring real-time collaborations for delivering needs across the world.
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Reference and information services

Library Review, 2000
Against a background of rapidly developing technology and changing social attitudes, there are many different ways of regarding enquiry work. This article focuses on the problem of characterising information and enquiry work, how it relates to traditional reference work, and how it is adapting to the Internet.
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Self-service activities and formal or informal market services

Applied Economics, 1991
Household can provide themselves with services in different ways. Generally a household can produce a service itself, or buy it on a formal or informal market. On an informal market services are sold at a price substantially lower than on a formal market, because of tax evasion by both consumer and producer.
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Service information blueprint: A scheme for defining service information requirements

Journal of Service Science Research, 2015
Access to high quality information is essential for effective design, development and delivery of service. In product-service systems (PSS), this includes both information to support the lifecycles of physical products and associated services and information to support the management of services.
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Information in the Service of Development

1979
Meeting: Development Information Network Meeting, 9-13 Apr. 1979, Nairobi, KE ; Meeting: Symposium on Science and Technology in Development Planning, 28 May-1 June 1979, México ...
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Information Service

2017
There are four phases of providing information service: enunciation of exact demand of the users, searching and identification of relevant literature, collection of pertinent documents, and/or processing and arranging of information in presentable form and dissemination, i.e., transmission of information or information bearing documents to the users ...
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Information Services

1987
J. Coombs, Y. R. Alston
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