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Proceedings of the 2004 ACM conference on Computer supported cooperative work, 2004
A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framework can be used to identify metrics for evaluating the usability of IM during message composition. The current objective is evaluating awareness features.
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A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framework can be used to identify metrics for evaluating the usability of IM during message composition. The current objective is evaluating awareness features.
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Understanding Instant Messaging in the Workplace
2019In the workplace, effective communication plays a vital role. Many work tasks require communication which includes planning, organizing, motivating and controlling. Communication establishes relationship between superiors and their subordinates, and it determines the quality of relationship between colleagues. Currently, computer mediated communication
Jason Ariel Rajendran +2 more
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On Metadata Privacy in Instant Messaging
2022 IEEE Symposium on Computers and Communications (ISCC), 2022Marlon Cordeiro Domenech +2 more
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Flooded With Too Many Messages? Predictors and Consequences of Instant Messaging Fatigue
Information Technology and People, 2022Juhyung Sun, Sun Kyong Lee
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Effects of Instant Messaging Related Technostress on Work Performance and Well-Being
Electronics, 2022Octavian Dospinescu +2 more
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