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Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention
Journal of business research, 2021This study explores the evolution of Marketing 4.0 and empirically examines its impact on customer satisfaction and purchase intention. Marketing 4.0, an upgrade to the previous Marketing 3.0 model, aims to include the influence of brand interaction in ...
G. Dash, Kip Kiefer, J. Paul
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International Journal of Information Management, 2020
Mobile food ordering apps (MFOAs) have been widely considered in the restaurant sector as innovative channels to reach customers and provide them with high-quality services.
A. Alalwan
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Mobile food ordering apps (MFOAs) have been widely considered in the restaurant sector as innovative channels to reach customers and provide them with high-quality services.
A. Alalwan
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, 2021
Rapidly increasing demand for eco-friendly products is an example of responsible purchasing intention of customers. That responsible behaviour forces businesses not only to understand their responsible purchase intention, but also helps them to ...
Anil Kumar, G. Prakash, G. Kumar
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Rapidly increasing demand for eco-friendly products is an example of responsible purchasing intention of customers. That responsible behaviour forces businesses not only to understand their responsible purchase intention, but also helps them to ...
Anil Kumar, G. Prakash, G. Kumar
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, 2020
This study highlights ‘untact’ tourism as a health-protective behaviour stemming from individuals’ perceptions of COVID-19 risk. Based on the frameworks of the Health Belief Model and the extended Theory of Planned Behaviour, this study examines the ...
S. Bae, Po-Ju Chang
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This study highlights ‘untact’ tourism as a health-protective behaviour stemming from individuals’ perceptions of COVID-19 risk. Based on the frameworks of the Health Belief Model and the extended Theory of Planned Behaviour, this study examines the ...
S. Bae, Po-Ju Chang
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zbMATH Open Web Interface contents unavailable due to conflicting licenses.
Oliver Board, Andreas Blume
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Computers in Human Behavior, 2020
Entrepreneurship has played an essential role in economic prosperity and social stability of many developed countries. India has the highest percentage of young population in the world and faces massive challenges with its high levels of unemployment ...
R. Jena
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Entrepreneurship has played an essential role in economic prosperity and social stability of many developed countries. India has the highest percentage of young population in the world and faces massive challenges with its high levels of unemployment ...
R. Jena
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Understanding the attitude and intention to use smartphone chatbots for shopping
, 2020Using the technology acceptance model and diffusion of innovations theory, this study evaluated the intention of consumers to use chatbots on smartphones for shopping. Chatbot is a relatively new technology and is expected to dominate mobile commerce and
Dharun Kasilingam
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How perceived trust mediates merchant's intention to use a mobile wallet technology
Journal of Retailing and Consumer Services, 2020As mobile wallets are in constant demand and growing over the past few years, there is a need to identify views of different stakeholders involved in the process. Several studies have been done to investigate consumers' perspective intensively.
Nidhi Singh, Neena Sinha
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