Results 11 to 20 of about 20,012 (253)

Interactive Voice/Web Response System in clinical research

Perspectives in Clinical Research, 2016
Emerging technologies in computer and telecommunication industry has eased the access to computer through telephone. An Interactive Voice/Web Response System (IxRS) is one of the user friendly systems for end users, with complex and tailored programs at ...
Vrishabhsagar Ruikar
doaj   +3 more sources

Implementation of an Interactive Voice Response System for Cancer Awareness in Uganda: Mixed Methods Study. [PDF]

JMIR Mhealth Uhealth, 2021
Background Cancer awareness is crucial for cancer care and prevention. However, cancer awareness in Uganda is low, and access to cancer information is limited. Objective This study aims to (1) understand the cancer awareness situation ...
Kabukye JK, Ilozumba O, Broerse JEW, de Keizer N, Cornet R.   +4 more
europepmc   +4 more sources

The impact of voice characteristics on user response in an interactive voice response system [PDF]

Interacting with Computers, 2010
System voice within interactive voice response systems (IVRs) was investigated in order to determine if voice impacts a user's input responses. In a medical setting, it is possible that a particular voice personality and/or gender may induce more or less disclosure, thus driving a patient to relay more or less sensitive information. In the IVR setting,
Rochelle E. Evans, Philip T. Kortum
openaire   +1 more source

Physical activity measured using wearable activity tracking devices associated with gout flares

Arthritis Research & Therapy, 2020
Objective To determine the feasibility and validity of using wearable activity trackers to test associations between gout flares with physical activity and sleep.
Nada Elmagboul, Brian W. Coburn, Jeffrey Foster, Amy Mudano, Joshua Melnick, Debra Bergman, Shuo Yang, Lang Chen, Cooper Filby, Ted R. Mikuls, Jeffrey R. Curtis, Kenneth Saag   +11 more
doaj   +1 more source

Design and implementation of a VoIP PBX integrated Vietnamese virtual assistant: a case study

Journal of Information and Telecommunication, 2023
As digitization is integrated into daily life, media are increasingly transferred over the Internet. Voice-over-Internet Protocol (VoIP), the most popular media transfer technology, is attracting many researchers and investments.
Hai Son Hoang, Anh Khoa Tran, Thanh Phong Doan, Huu Khoa Tran, Ngoc Minh Duc Dang, Hoang Nam Nguyen   +5 more
doaj   +1 more source

Evolutionary Optimization of Service Times in Interactive Voice Response Systems [PDF]

IEEE Transactions on Evolutionary Computation, 2010
A call center is a system used by companies to provide a number of services to customers, which may vary from providing simple information to gathering and dealing with complaints or more complex transactions. The design of this kind of system is an important task, since the trend is that companies and institutions choose call centers as the primary ...
Sancho Salcedo-Sanz, Maurizio Naldi, Ángel M. Pérez-Bellido, José Antonio Portilla-Figueras, Emilio G. Ortíz-García   +4 more
openaire   +2 more sources

Intermediation Capabilities of Information and Communication Technologies (ICTs) in Ghana’s Agricultural Extension System

The African Journal of Information and Communication, 2021
Information and communication technologies (ICTs), specifically those that are digital and interactive, present opportunities for enhanced intermediation between actors in Ghana’s agricultural extension system.
Nyamwaya Munthali, Rico Lie, Ron Van Lammeren, Annemarie Van Paassen, Richard Asare, Cees Leeuwis   +5 more
doaj   +1 more source

Vowel classification with combining pitch detection and one‐dimensional convolutional neural network based classifier for gender identification

IET Signal Processing, 2023
Human speech signals may contain specific information regarding a speaker's characteristics, and these signals can be very useful in applications involving interactive voice response (IVR) and automatic speech recognition (ASR).
Chia‐Hung Lin, Hsiang‐Yueh Lai, Ping‐Tzan Huang, Pi‐Yun Chen, Chien‐Ming Li   +4 more
doaj   +1 more source

A video communication system with a virtual pupil CG superimposed on the partner’s pupil

Journal of Advanced Mechanical Design, Systems, and Manufacturing, 2020
Pupil response plays an important role in expression of talker’s affect in an embodied interaction and communication. Focusing on the pupil response in human voice communication, we analyzed the pupil response during utterance, and demonstrated that the ...
Yoshihiro SEJIMA, Ryosuke MAEDA, Yoichiro SATO, Tomio WATANABE   +3 more
doaj   +1 more source

Analytical Call Center Model with Voice Response Unit and Wrap-Up Time

Advances in Electrical and Electronic Engineering, 2015
The last twenty years of computer integration significantly changed the process of service in a call center service systems. Basic building modules of classical call centers – a switching system and a group of humans agents – was extended with other ...
Petr Hampl
doaj   +1 more source