Results 321 to 330 of about 322,074 (344)
Some of the next articles are maybe not open access.
Internal customer satisfaction through involvement
Total Quality Management, 1999openaire +1 more source
The Relationship between Internal Satisfaction and External Satisfaction amongst Hotel Customers in Malaysia [PDF]
, 2012 This paper is focused on hotel customers' internal and external satisfaction. Some previous studies had only focused on the customers' external satisfaction and only a few studies had managed to link between the two variables. The study also looked into factors which may act as internal variables such as the employer-employee relationship, employee ...
openaire
Relationships among Internal Marketing, Internal Customer Satisfaction and Competitive Advantage
Asia-pacific Proceedings of Applied Science and Engineering for Better Human Life (ASEHL), 2016Won-Seok Bang, Jae-Ik Shin, Ki-Han Chung
openaire +1 more source
Asymmetric relationships between internal service quality factors and internal customer satisfaction
Journal of Korea Service Management Society, 2014null Im, Sang-Yong, null Joong-In Kim
openaire +1 more source
Internal and External Customer Satisfaction and Stock Market Response
Journal of CEO and Management Studies, 2021openaire +1 more source
THE EFFECTS OF INTERNAL CUSTOMER SATISFACTION TO EXTERNAL CUSTOMER SATISFACTION AND A RESEARCH
INTERNATIONAL REFEREED JOURNAL OF MARKETING AND MARKET RESEARCHES, 2014openaire +1 more source
How internal marketing drive customer satisfaction in matured and maturing European markets?
Journal of Business Research, 2018Selma Kadić-Maglajlić, Nathaniel Boso
exaly