The impact of human resource capabilities on internal customer satisfaction and organisational effectiveness
Internal corporate social responsibility and customer-oriented organizational citizenship behavior: the mediating roles of job satisfaction, work-family facilitation, life satisfaction, and the moderating role of organizational tenure
Decoding internal customer satisfaction in services firms through the lens of ability, motivation and opportunity framework using text mining approaches
Impact of Internal Marketing on Job Satisfaction, Job Commitment, Organizational Commitment, and Customer Orientation in Hospital Employees
