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An integrated fuzzy MICMAC with a revised IPA approach to explore service quality improvement
Total Quality Management and Business Excellence, 2020Jih-Kuang Chen
exaly
Wisdom of crowds: Conducting importance-performance analysis (IPA) through online reviews
Tourism Management, 2019Jian-Wu Bi, Zhi-Ping Fan
exaly
Importance-performance analysis (IPA) of sustainable tourism initiatives: The resident perspective
Tourism Management, 2017B Bynum Boley, Nancy Gard Mcgehee
exaly

