Certificação ISO 9001:2000 – a Experiência da SoftExport
Anais do III Simpósio Brasileiro de Qualidade de Software (SBQS 2004), 2004 Este trabalho relata a experiência do processo de certificação ISO 9001:2000 da fábrica de software, SoftExport. A implantação do Sistema de Gestão da Qualidade (SGQ) na fábrica passou a orientar os processos fundamentais de desenvolvimento de software, os processos organizacionais e os processos de apoio, estruturando todas as rotinas da empresa e ...
Raimundo Sales Neto e Azevedo +4 more
openaire +2 more sources
Projecte de formació de qualitat a l’IES Sa Colomina (Eivissa) [PDF]
, 2006 En aquest article es parlarà sobre el projecte d’implantació del sistema de gestió de qualitat en centres educatius (FPQ). El nostre centre educatiu va començar aquest projecte el curs 2003/2004 i ara mateix acaba de passar una auditoria externa feta per
Bonet Torres, Josefa +5 more
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PENGEMBANGAN BUDAYA KUALITAS MELALUI PENERAPAN ISO 9001:2000 DI UNIVERSITAS NEGERI YOGYAKARTA [PDF]
, 2011 Developing the Quality Culture through the Application of ISO 9001:2000 in Yogyakarta State University. One achievement that Yogyakarta State University (YSU) has attained in an attempt to be a world class university is that it has received the ISO 9001 ...
Dadan Rosana, Ph.D
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Методи удовлетворения потребителей [PDF]
, 2010 В статті розглянуто основні методи задоволення споживачів на прикладі роботи відомих фірм. Розглянуто процес формування очікувань споживача і аспекти очікуваної цінності товару або послуги для нього.
Адонина, А. В.
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Evaluating the Effectiveness of ISO 9001:2000 Training in Certified Manufacturing Companies in Malaysia [PDF]
, 2004 With more Malaysian manufacturing companies upgrading from previous standards ISO 9000: 1994 to the ISO 9001: 2000 standards, employee readiness is an important component for successful implementation.
Saleh, Moftah Farag
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PENGELOLAAN SEKOLAH BERBASIS ISO 9001:2000 (Studi Situs SMK Migas Cepu) [PDF]
, 2010 Tujuan penelitian ini adalah: (1) Untuk mendeskripsikan karakteristik pelayanan administrasi di SMK Migas Cepu untuk mencapai standar ISO 9001:2000, (2) Untuk mendeskripsikan karakteristik pelayanan pembelajaran di SMK Migas Cepu untuk mencapai standar ...
SUHARDINI, SRI
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Determinants of Quality Management Efficiency in Polish Food Processing Industry [PDF]
A questionnaire method has been used to collect the empirical data on the food processing enterprises. Data were collected for 36 out of 68 enterprises having ISO 9001 / 2 (April 2000).
Skawinska, Eulalia, Zalewski, Romuald I.
core +1 more source
Il sistema di gestione per la qualità applicato alle aziende erogatrici di servizi: il caso "Alba Nuova soc.coop.r.l" [PDF]
, 2008 In questa tesi viene illustrata l'evoluzione della qualità nel tempo e vengono descritti gli organismi protagonisti della certificazione. La parte centrale della tesi verte sull'applicazione del sistema di gestione per la qualità ISO 9001:2000 applicato ...
MARCHI, SANDRO
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INTÉGRATION DES INDICATEURS DE PERFORMANCE À LA GESTION PAR PROCESSUS CHEZ LES PME DANS LE CADRE DE LA VERSION 2000 DE LA NORME ISO 9001 [PDF]
Depuis l'adoption de la version 2000 de la norme ISO 9001, les organisations qui désirent faire homologuer leur système de management de la qualité doivent définir leurs processus d'affaires, préciser la façon dont ces processus interagissent entre eux ...
Hélène Bergeron, Luc Godin
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