ISO 9001 Standard: Developing and Validating a Survey Instrument [PDF]
IEEE Access, 2020 Organizations are in the constant pursuit of reliable strategies for increasing customer satisfaction. One of these strategies refers to the implementation of the ISO 9001 standard as a quality management system to ensure that products and services meet ...
Marcos Alberto Sanchez-Lizarraga +6 more
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NEW STANDARD ISO 9001:2015 AND ITS EFFECT ON ORGANISATIONS [PDF]
Interdisciplinary Description of Complex Systems, 2016 ISO 9001 is the international standard which specifies requirements for quality management systems (QMS). Organisations implement requirements of the standard to demonstrate the ability to consistently provide products and services that meet customer and
Srđan Medić +2 more
doaj +3 more sources
Evaluating organisational performance in healthcare: a mixed-method study using the McKinsey 7S framework [PDF]
BMJ Open QualityBackground The Moroccan healthcare sector faces numerous quality challenges. Therefore, various strategies—such as the implementation of quality management systems (QMSs)—were put into practice to improve the quality of care and reinforce the healthcare ...
Houda Bennani +7 more
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Benefits of the ISO 9001 and ISO 14001 standards: A literature review
Journal of Industrial Engineering and Management, 2012 Purpose: The purpose of this paper is to determine the similarities and differences between the benefits derived from implementing the ISO 9001 and the ISO 14001 standards.Methodology/Approach: The paper reviews the literature using an electronic search ...
Juan José Tarí +2 more
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Contribution of New Standard ISO 9001:2015 to the Quality
Interdisciplinary Description of Complex SystemsISO 9001:2015 is an international standard which defines the minimum requirements for the quality management system. It is part of an overall family of Standards known as ISO 9000ff.
Srđan Medić +3 more
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Does the deployment of the ISO 9001 standard have an effect on intellectual capital?
Intangible CapitalPurpose: The objective of this paper is to verify whether the ISO 9001 standard has an impact on the three components of intellectual capital, namely: human, structural, and relational capital.
Chams-Eddoha Mokhlis +2 more
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A new approach to evaluate the index of ISO 9001 [PDF]
SocioEconomic Challenges, 2022 The purpose of this study was to offer a new approach to evaluate the index of ISO 9001 standard, as so far countries are listed for the ISO 9001 standard based only on the number of ISO 9001 certificates issued for each country, and this perception does
Dr. Enriko Ceko
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A STUDY ON IMPACT OF TOP MANAGEMENT COMMITMENT ON ISO 9001 STANDARD IN MANUFACTURING ORGANISATIONS [PDF]
ICTACT Journal on Management Studies, 2018 Effect of Top Management Commitment on successful implementation of ISO 9001 standard happens when top level senior managers are committed to identify customer needs and satisfying them.
S R Bharamanaikar, Suryakumar N. Khanai
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RELATIONSHIP BETWEEN TOP MANAGEMENT COMMITMENT AND ORGANIZATIONAL PERFORMANCE IN ISO 9001 CERTIFIED MANUFACTURING ORGANIZATIONS [PDF]
ICTACT Journal on Management Studies, 2020 This study aims to examine the relationship between Top Management Commitment (TMC) and organizational performance in ISO 9001 certified manufacturing organizations.
Suryakumar N Khanai
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ISO 9001 as a standard of quality management in Poland and Czech Republic: an analysis based on the global data [PDF]
Problems and Perspectives in Management, 2017 It is vital to remember that there are numerous kinds of standards compliant with the ISO 9001 standard. ISO 9001 standard is one of many pro-quality solutions adopted in companies worldwide. Starting to apply pro-quality solutions in an organization, in
Roman Kozel +4 more
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