Results 11 to 20 of about 2,015,837 (252)

The Durban Aerotropolis strategy for sustainable socio-economic development

open access: yesAfrica’s Public Service Delivery & Performance Review, 2022
Background: There has been a growing emphasis on airport development strategies as these strategies contribute towards economic growth and development. An aerotropolis as one of the initiatives is a strategy that facilitates the realignment of airports ...
Kenneth Ngwenya   +2 more
doaj   +1 more source

Emotional labour: The effects of genuine acting on employee performance in the service industry

open access: yesSA Journal of Human Resource Management, 2022
Orientation: Customers’ perceptions of service quality are influenced by the emotions exhibited by service personnel in service contacts. Hence, organisations expect service employees to portray emotions that that are desired by the employer, in addition
Nomonde F. Ngcobo   +2 more
doaj   +1 more source

Understanding the Impact of the Dark Web on Society: A Systematic Literature Review [PDF]

open access: yesInternational Journal of Information Science and Management, 2023
The dark web is considered an expansion of the deep web, intentionally hidden from the surface web. It can only be accessed with a particular group of browsers that allow the user to stay anonymous while navigating the dark web.
Lizzy Ofusori, Rimuljo Hendradi
doaj   +1 more source

Towards data-driven models for diverging emerging technologies for maternal, neonatal and child health services in Sub-Saharan Africa: a systematic review

open access: yesGlobal Health Journal, 2022
Sub-Saharan Africa (SSA) has the highest maternal and under-five mortality rates in the world. The advent of the coronavirus disease 2019 exacerbated the region's problems by overwhelming the health systems and affecting access to healthcare through ...
John Batani, Manoj Sewak Maharaj
doaj   +1 more source

The Practicability of Competing Value Framework as a Stride towards Public Service Delivery Improvement in the Health Sector

open access: yesTransylvanian Review of Administrative Sciences, 2023
Considering its impact, organizational culture has emerged as a vital concept in organizational development. Although diagnosing organizational culture appears as one of the organizational change strategies for organizational development, it is a ...
Oluwaseun Temitope Ojogiwa   +1 more
doaj   +1 more source

Assessment of the moderating effects of Nigerian market environment on the relationship between management success determinants and SMEs’ performance [PDF]

open access: yesProblems and Perspectives in Management, 2020
A reported eighty-five percentage failure rate of SMEs in Nigeria before five years of operation was ascribed to a lack of knowledge of the market environment.
Olalekan Asikhia, Vannie Naidoo
doaj   +1 more source

South Africa University students’ perceptions of key education service quality determinants [PDF]

open access: yesProblems and Perspectives in Management, 2018
Understanding higher education (HE) service quality is critical for success in a highly competitive environment, since through a better understanding of the determinants of HE service quality, HE managers and leaders could better manage HE service ...
Soni Sanjay, Krishna Govender
doaj   +1 more source

A temperature reading of South African seafarer well-being during the Covid-19 pandemic

open access: yesCogent Social Sciences, 2023
This article provides an overview of the state of South African seafarers’ well-being during the COVID-19 pandemic. Empirical work on African and South African seafarers’ well-being during the pandemic is limited, with most work focusing on seafarers ...
Shaun Ruggunan   +2 more
doaj   +1 more source

IT governance in SMEs: trust or control? [PDF]

open access: yes, 2008
It is believed by many scholars that a small and medium-sized enterprise (SME) cannot be seen through the lens of a large firm. Theories which explain IT governance in large organizations and methodologies used by practitioners can therefore not be ...
Deschoolmeester, Dirk   +2 more
core   +2 more sources

Information management and governance in UK higher education institutions : bringing IT in from the cold [PDF]

open access: yes, 2007
In the 21st Century, IT Governance is, within the broader corporate governance context, critical for all organisations. Those without an IT governance strategy face significant risks; those with one perform measurably better (Calder 2005). There has been
Coen, Michael, Kelly, Ursula
core   +1 more source

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