International Journal of Technology, 2017 As the imbalance of automotive market competition continues, the domination of foreign industries demands a proper attention from Indonesia’s automobile manufacturers.
Thedy Yogasara, Joshua Valentino
doaj +1 more source
The application framework of Kansei Engineering to enhance Customer Relationship Management in services [PDF]
, 2012 In order to fit what a customer needs and wants, a product or a service should be qualified. By incorporating Ergonomics/Human Factors and affect, quality of products and services should promote happiness and health to the users.
Hartono, Markus
core
About the nature of Kansei information, from abstract to concrete [PDF]
, 2014 Designer’s expertise refers to the scientific fields of emotional design and kansei information. This paper aims to answer to a scientific major issue which is, how to formalize designer’s knowledge, rules, skills into kansei information systems.
BOUCHARD, Carole +2 more
core
International Journal of Technology, 2016 The fulfilment of customers’ emotional needs (Kansei in Japanese) tends to be highly expected, especially in growing industries such as the service industry.
Markus Hartono
doaj +1 more source
Penerapan Kansei Engineering dalam Perbandingan Desain Aplikasi Mobile Marketplace di Indonesia
JuTISI (Jurnal Teknik Informatika dan Sistem Informasi), 2020 The company's application design is very important because it displays the company's image and to attract more users to purchase/utilize the application.
Nucky Vilano, Setia Budi
doaj +1 more source
Pemodelan Kansei Engineering Type I & Kansei Quality Management Untuk Peningkatan Kinerja Layanan Logistik [PDF]
, 2017 Tuntutan pemberian layanan logistik yang prima khususnya logistik pihak ketiga (third party logistics atau 3PL) meningkat tajam seiring dengan tumbuhnya persaingan perusahaan logistik di Indonesia.
Hartono, Markus
core
ALAT PENUNJANG KOMUNIKASI DENGAN KONSEP DATA GLOVE UNTUK PENYANDANG TUNARUNGU DAN TUNAWICARA DENGAN METODE KANSEI ENGINEERING [PDF]
, 2017 Sulitnya komunikasi yang dimiliki oleh penyandang tunarungu dan tunawicara membuat mereka sulit beraktivitas layaknya masyarakat biasa. Bahasa isyarat sebagai media komunikasi yang telah terbentuk saat ini belum mampu menghubungkan komunikasi terhadap ...
MUNA ADILAH
core
User kansei modeling and eco-design [PDF]
, 2010 The use of day-to-day life artifacts is a key phase in the lifecycle of products. Indeed it has a great impact on our environment. User centered methods are not yet taken into account in eco-design approaches.
AOUSSAT, Améziane +2 more
core +3 more sources
A Proposed Framework of Kansei Engineering Application in Dealing with Customer Emotional Needs in Services [PDF]
, 2009 Many studies on product designs have been widely conducted with a focus on functionality rather than human emotions. However, customers today are very dynamic and no longer focus only on functionality needs.
Hartono, Markus, Tan, Kay Chuan
core
Software agents in music and sound art research/creative work: Current state and a possible direction [PDF]
, 2009 Composers, musicians and computer scientists have begun to use software-based agents to create music and sound art in both linear and non-linear (non-predetermined form and/or content) idioms, with some robust approaches now drawing on various ...
Whalley, Ian
core +2 more sources