Jurnal Ilmiah Satyagraha, 2020 This study is an empirical study in coastal areas or coastal villages in the region of Tabanan. which aims to determine the effect of Product Quality, process quality, service quality with mediation satisfaction to Loyalty of small and medium business customers. Methodelogi used, Statistics method with Moderation or Mediation variables.
openaire +2 more sources
Pengaruh Kualitas Produk Dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Sebagai Variabel Intervening (Studi Kasus Pada Pelanggan Larissa Aesthetic Center Semarang) [PDF]
, 2015 The research was motivated by the increasing number of beauty clinics which offer various kinds of products and treatments to meet the needs of community in the field of beauty.
Listyorini, S. (Sari) +2 more
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Jurnal Ilmiah Manajemen Informasi dan KomunikasiThis research is motivated by the development of information and communication technology, particularly media consumption in the entertainment industry. The Video on Demand (VOD) application Netflix is a pioneering service that is favored by the Indonesian community.
Farah El Syafira +2 more
openaire +1 more source
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Konsumen Produk Donat Madu (Studi pada Konsumen CV. Donat Madu Cihanjuang–pekanbaru) [PDF]
, 2017 This study aims to determine how much influence product quality and service quality to consumer satisfaction. Samples in this study were taken as many as 99 respondents and techniques used Non-probability sampling with Accidental Sampling approach.
Ibrahim, M. (Mariaty) +1 more
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Pengaruh Pertumbuhan Laba, Profitabilitas dan Ukuran Perusahaan Pada Kualitas Laba
, 2022 Ni Putu Lia Sumertiasih +1 more
openalex +2 more sources
The use of User Experience Questionnaire Plus (UEQ+) for cross-cultural UX research: evaluating Zoom and Learn Quran Tajwid as online learning tools. [PDF]
Heliyon, 2022 Santoso HB +4 more
europepmc +1 more source
Pengaruh Kualitas Produk Dan Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Debitur Upk PNPM Mandiri Perdesaan Kecamatan Kalijambe Kabupaten Sragen [PDF]
, 2012 This study aimed to determine the effect of Product Quality and Service Quality on Satisfaction and Loyalty Debtors Debtors UPK PNPM Rural District Kalijambe Sragen with a sample of 153 respondents overall, with a sampling technique using a cluster ...
Penawan, A. (Adi), Susila, L. N. (Linda)
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Jurnal Teknik ITS, 2017 Di Surabaya, ada banyak Rusunawa (apartemen sewa untuk masyarakat berpenghasilan rendah hingga menengah). Air bersih untuk penggunaan kebutuhan sehari-hari di Rusunawa diperoleh dari PDAM Surabaya.
Fairuz Nadia, Mas Agus Mardyanto
doaj