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Managing the project management process
Industrial Management & Data Systems, 2003The effective executive operating in today’s global environment must formulate, operate and execute across multi‐faceted environmental and organizational modes for different projects throughout their distinct phases in order to achieve results that meet shareholder expectations.
Czuchry, Andrew J., Yasin, Mahmoud M.
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From business process management to customer process management
Business Process Management Journal, 2015Purpose – The purpose of this paper is to argue that in order to achieve customer centricity through business process management (BPM), companies have to obtain the profound understanding of customers’ processes and when necessary change not only the interactions with but also the processes of their customers.
Peter Trkman +3 more
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Knowledge processes: from managing people to managing processes
Journal of Knowledge Management, 2008PurposeThe purpose of this article is to discuss the necessity of access to the personal knowledge of each employee in order to cope with requirements in an organization's dynamic environment. The research question posed is which type of organizational structure, working environment and management style is most conducive to this access.Design ...
Alon Hasgall, Snunith Shoham
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Journal of Perioperative Practice, 2015
Continuously meeting, and exceeding, the needs of our customers is one of the core requirements for any successful organisation. This is no different for hospital trusts when providing secondary health services within the UK, they are continually in the spotlight to save costs and are being urged to take on the role of ‘small businesses’ and have an ...
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Continuously meeting, and exceeding, the needs of our customers is one of the core requirements for any successful organisation. This is no different for hospital trusts when providing secondary health services within the UK, they are continually in the spotlight to save costs and are being urged to take on the role of ‘small businesses’ and have an ...
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Processes for Managing Pathogens
Journal of Environmental Quality, 2005ABSTRACTWastewater contains human, animal, and plant pathogens capable of causing viral, bacterial, or parasitic infections. There are several routes whereby sewage pathogens may affect human health, including direct contact, contamination of food crops, zoonoses, and vectors.
Alan, Godfree, Joseph, Farrell
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