The relationship between healthcare workers' perceptions of epidemic management and manager support in a healthcare institution during the COVID-19 pandemic: scale development study. [PDF]
Boyacı H, Söyük S.
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Learning to serve: social learning and organizational customer orientation-employee job performance link in Nigerian service firms. [PDF]
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Managing Performance Through the Manager–Employee Relationship
Industrial and Organizational Psychology, 2011In our recent focal article, we proposed that a fundamental change is needed in how performance management is implemented and viewed. Rather than attempting to improve the effectiveness of performance management by changing features of the formal system (e.g., steps, tools, and processes), we recommended increased focus on improving manager–employee ...
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