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2012
We consider the problem of measurement scales, which is an essential issue with regard every statistical analysis, in particular also in the analysis of Customer Satisfaction (CS) surveys.1 In Section 4.2 we present the problem of scale construction and the different types of scales, commonly used in CS surveys, that is the nominal, ordinal, interval ...
Bonanomi, Andrea, Cantaluppi, Gabriele
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We consider the problem of measurement scales, which is an essential issue with regard every statistical analysis, in particular also in the analysis of Customer Satisfaction (CS) surveys.1 In Section 4.2 we present the problem of scale construction and the different types of scales, commonly used in CS surveys, that is the nominal, ordinal, interval ...
Bonanomi, Andrea, Cantaluppi, Gabriele
openaire +3 more sources
Measurement and Measurement Scales
2018This chapter examines measurement and measurement scales in business research. Measurement is defined in terms of the relationship to related factors and brief illustration of variables and types of data provided, differentiating between scientific terms, including concepts, constructs and operational definitions.
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1983
This paper on the methodological problems of measurement in intended to clarify the function of scales in the theory of measurement and to consider the extent to which theoretical results so far achieved provide grounds for a theory of scales. The discussion of this extensive topic, which is of especially great interest for the methodology of ...
openaire +1 more source
This paper on the methodological problems of measurement in intended to clarify the function of scales in the theory of measurement and to consider the extent to which theoretical results so far achieved provide grounds for a theory of scales. The discussion of this extensive topic, which is of especially great interest for the methodology of ...
openaire +1 more source
Measurement Invariance of the Subjective Happiness Scale Across Countries, Gender, Age, and Time
Assessment, 2022Gaja Zager Kocjan +2 more
exaly