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Why Banks Adopt Mobile Banking? The Case of Turkey
International Journal of Electronic Finance, 2018Mobile banking differs from internet banking as it enables access to financial services anytime, anywhere. Thus, it is changing the way banks create, communicate and deliver value-added products/services to their customers. However, research on mobile banking is focused on customers' adoption, while banks' perspective is neglected.
Ceylan Onay, Yasemin Ezgi Öztaş
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Adoption of mobile banking services
International Journal of Bank Marketing, 2019Purpose The purpose of this paper is to investigate which of four well-established theoretical models (i.e. technology acceptance model, theory of planned behavior, unified theory of acceptance and use of technology, decomposed theory of planned behavior (DTPB)) best explains potential users’ behavioral ...
Apostolos Giovanis +3 more
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Bank adoption of mobile banking: stakeholder perspective
International Journal of Bank Marketing, 2017Purpose Bank adoption of mobile banking globally remains sporadic. Factors influencing this remain under researched. The purpose of this paper is to explore drivers and barriers of bank adoption of mobile banking from a stakeholder perspective.
Jennifer Mullan +2 more
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Spanish Mobile Banking Services: An Adoption Study
International Conference on Mobile Business (ICMB'05), 2005This paper offers an adoption study of mobile information systems (MobIS) in the banking services for the general public in the Spanish market. The approach is done through the study of the interaction between these MobIS and banking organizations. An evaluation model of adoption of MobIS was applied in order to establish classifications of Spanish ...
F. Javier Martinez Borreguero +1 more
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Factors Influencing the Adoption of Mobile Banking in India
International Journal of E-Services and Mobile Applications, 2014The advancement of mobile communication and wireless technologies has made a rapid development in the sector of banking services using their mobile phones. A fine system with great potential has the capacity to attract a huge block of customers to opt for banking services through their mobile phones. The dynamism in the present era of technology, where
Sindhu Singh, R. K. Srivastava
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Mobile banking adoption of the youth market
Marketing Intelligence & Planning, 2012PurposeThis study aims to investigate consumers' mobile banking adoption through an integration of the technology acceptance model (TAM) with work on perceived benefits and perceived risks.Design/methodology/approachData were collected from 435 university students who were non‐users but future prospects, and analyzed by structural equation modeling ...
Ulun Akturan, Nuray Tezcan
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Mobile banking: Exploring determinants of its adoption
Journal of Organizational Computing and Electronic Commerce, 2017ABSTRACTAs accessibility of technology, availability of information, and ability to interact through the Internet increase and evolve, more people are gravitating toward increasing their use of the Internet. Although the number of Internet banking users has grown rapidly in recent years, not all customers are ready to accept mobile banking services. It
Chuleeporn Changchit +2 more
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Analysis and Adoption of Mobile Banking: An E-Banking System
2021 7th International Conference on Advanced Computing and Communication Systems (ICACCS), 2021Analysis of 1969 nationalization banks including 14 major business banks in the Indian E- banking system was operated internally. Public policy goals were driving force, with banks mainly engaged in modernizing the customers’ deposits, funds to various sectors of the economy, and increasing public deficit money. Technology in modern banking has greatly
M.Mirsath Begum, V.Gowtham Raaj
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The Impact of Mobile Banking Adoption on Retail Banking in Germany
Zeitschrift für das gesamte Genossenschaftswesen, 2022Zusammenfassung Dieses Paper analysiert mögliche Änderungen im Privatkundengeschäft der Kunden nach der Einführung von Mobile Banking. Es wird auf einen qualitativ hochwertigen Datensatz auf Einzelkundenebene von einer deutschen Genossenschaftsbank zurückgegriffen und eine Differenz-von-Differenzen-Analyse für die Gruppe der Anwender und
Michel Becker +2 more
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Mobile banking adoption: a systematic review
International Journal of Bank Marketing, 2020Purpose This study is a systematic review of mobile banking services. Its main objective is to provide a state-of-the-art review of this particular growing type of services. It inventories and assesses the most significant determinants of and barriers to consumers' adoption of mobile banking.
Nizar Souiden +2 more
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