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In accordance with the pre-conditions for efficient systems operation, and in order to improve the management and delivery of products and services, MSM performance measurement is generally needed to: clarify customer requirements, help to understand the progress of business processes, ensure decisions are based on fact, not on emotion,
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In accordance with the pre-conditions for efficient systems operation, and in order to improve the management and delivery of products and services, MSM performance measurement is generally needed to: clarify customer requirements, help to understand the progress of business processes, ensure decisions are based on fact, not on emotion,
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Proceedings of the 24th International Conference on World Wide Web, 2015
Martin Atzmueller +2 more
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Martin Atzmueller +2 more
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