Results 111 to 120 of about 9,142,733 (295)
AI Chatbots Versus Human Agents for Customer Service: A Social Belonging Perspective
Journal of Consumer Behaviour, EarlyView.ABSTRACT Artificial intelligence (AI) has rapidly transformed customer service, leading to the widespread adoption of AI‐driven chatbots. Despite these advances, consumers consistently prefer human agents over AI chatbots, as documented in both academic research and industry reports. This research proposes a Social Belonging Perspective to explain this
Linwan Wu, Chi Zhang, Kai Tian
wiley +1 more source
Nonprofit management: Introduction and overview
, 2020 Over the past three decades or so, the nonprofit, voluntary, or third sector has undergone a major transformation from a small cottage industry to a major economic force in virtually every part of the developed world as well as elsewhere around the globe.
Toepler, Stefan, Anheier, Helmut K.
core +1 more source
The Nonprofit Nerd (September 2016) [PDF]
, 2016 This month’s theme is Networked Philanthropy. Let the resources and insights we share in The Nonprofit Nerd inspire you to get your nerd on and find innovative ways to make research and data work for you and your ...
The Nonprofit Institute at Portland State University
core +1 more source
GOVERNANCE STRUCTURE OF NONPROFIT SPORTS ORGANIZATIONS [PDF]
Annals of the University of Craiova: Economic Sciences Series, 2018 Governance structure of nonprofit sports organizations involves three elements: the board, the governing board, and one or more subcommittees. The administrative board is made up of individuals or organizations registered as members, which have the right
Barbu Mihai Constantin Răzvan +1 more
doaj
Auditor Type and Audit Quality Differences in Nonprofit Healthcare Organizations – U.S. Evidence [PDF]
The purpose of this paper is to explore audit quality in nonprofit healthcare organizations by investigating differences in audit report outcomes. Specifically, we examine the relationship between auditor type and auditor-disclosed internal control ...
Dennis M. Lopez, Pamela C. Smith
core
From Need to Deed: A Concrete Construal Account of Need‐Based Object Valuation
Journal of Consumer Behaviour, EarlyView.ABSTRACT Need‐based object valuation is when consumers place greater valuations on objects that fulfill their needs. Despite its pervasiveness as a consumer behavior phenomenon, the psychological drivers behind it are not fully understood. This research examines concrete construal level as one mechanism of need‐based object valuation.
Anthony Salerno +3 more
wiley +1 more source
Transformation Teams Leading the Hispanic‐Serving Institutions Movement at HSI Community Colleges
New Directions for Community Colleges, EarlyView.ABSTRACT The Department of Education defunded discretionary grant programs for enrollment‐based minority‐serving institutions (MSIs) on September 10, 2025, yet Hispanic‐serving institutions (HSIs) still exist and must continue to adapt to their growing population of Latine/x students.
Gina Ann Garcia +2 more
wiley +1 more source
Nonprofit and profit companies in monopolistic competition [PDF]
A homogenous goods market with nonprofit and profit companies engaged in monopolistic competition is proposed. In a short run equilibrium, entrance of more companies of both types increases consumer surplus and reduces company profit.
Skak, Morten
core
Civic Development of Latine Students: The Role of Equity‐Minded Community College Leaders
New Directions for Community Colleges, EarlyView.ABSTRACT This study explores how equity‐minded educators at Hispanic Serving community colleges (HSCCs) foster the civic development of Latine students, emphasizing leadership, civic engagement, and agency beyond academic success. Using a multi‐case study design, we analyzed interviews with 29 educators from two HSCCs in Southern California to ...
Cynthia M. Alcantar +4 more
wiley +1 more source