Results 71 to 80 of about 79,367 (209)

Public complaints: An instrument to improve services in public institution of higher learning in post modern era. Case study: Student Affairs Department in Universiti Utara Malaysia [PDF]

open access: yes, 2004
Jurgen Habermas dan Anthony Giddens are among other postmodern thinkers have proposed the theory of public sphere and social reflexivity. Because postmodenism has undermined the structure and function of the society and gives extra power to the periphery
Mohd. Noor, Noor Farihah   +1 more
core  

Efektivitas Ombudsman Republik Indonesia Perwakilan Provinsi Riau dalam Menyelesaikan Laporan Masyarakat Dibidang Pelayanan Publik Berdasarkan Undang-undang Nomor 37 Tahun 2009 Tentang Ombudsman Republik Indonesia di Provinsi Riau Tahun 2013-2014 [PDF]

open access: yes, 2016
Supervision of public service performed by internal and external supervisory. according to article 35 item 2 of Act No. 25 of 2009 on Public Service can be done through oversight by the Ombudsman of the Republic of Indonesia in accordance with the ...
Indra, M. (Mexsasai)   +2 more
core  

The Romanian Ombudsman and It's Interraction with the Courts- An Exploratory Research

open access: yesTransylvanian Review of Administrative Sciences, 2010
The article focuses on the institution of the Ombudsman and its relations with other institutions/ powers of the state. The least explored interaction, at least in the Romanian literature, is the interaction between the Ombudsman and the courts (both the
Dacian DRAGOŞ   +2 more
doaj  

A Code of Practice for Grocery Goods Undertakings and An Ombudsman: How To Do A Lot of Harm By Trying To Do A Little Good. WP320. October 2009 [PDF]

open access: yes, 2009
The Department of Enterprise, Trade and Employment in its August 2009 Consultation Paper, Code of Practice for Grocery Goods Undertakings, argues that a Code governing grocery supplier/retailer relations, enforced by an Ombudsman, should be introduced ...
Gorecki, Paul K
core  

Implementation of Public Complaints to the Ombudsman Regarding Road Infrastructure

open access: yesJurnal USM Law Review
This research aims to examine the function, role and authority of the Ombudsman representative of Lampung The province accepts public complaints under the Ombudsman Law of the Republic of Indonesia No. 37 of 2008.
Anisa Wijayanti, Ardhita Al Meida Putri
doaj   +1 more source

RIGHT TO SUBMIT COMPLAINTS TO THE EUROPEAN OMBUDSMAN [PDF]

open access: yesJournal of Bio-Based Marketing
This paper will explore the right to file complaints with the European Ombudsman as a fundamental right of European Union citizens. It will present the establishment of the European Ombudsman institution, the selection process, and the Ombudsman’s ...
Sead Mehovic
doaj  

The defensor civitatis for the Protection of Vulnerable People

open access: yesJournal of Interdisciplinary History of Ideas
This article considers the Roman defensor civitatis, which has been seen as an ancient precedent for the ombudsman for the people. Similar to the current ombudsman, he protected the most vulnerable people.
M. Lourdes Martinez de Morentin
doaj   +1 more source

Designing Redress: A Study About Grievances Against Public Bodies [PDF]

open access: yes, 2012
How grievances against public bodies are resolved is important not only for the individuals concerned and the decision-makers complained about but also to the whole system of government. People need to have confidence that when things go wrong, they will
Bondy, V, Le Sueur, A
core  

Kinerja Ombudsman Republik Indonesia Perwakilan Provinsi Riau dalam Penanganan Laporan Masyarakat Kota Pekanbaru [PDF]

open access: yes, 2016
The act of maladministration is a behavior that is not in according with the principle of exellent public services that resulted in material or immaterial losses to society.
Confais, Bastien   +2 more
core   +1 more source

Reflexiones para una nueva regulación constitucional del Defensor del Pueblo

open access: yesRevista Vasca de Administración Pública, 2013
After more than thirty years since the inclusión of the Ombudsman within the Spanish legal order, this article proposes a new design as of two criteria: on the one hand, which model of Ombudsman approaches nowadays better to the necessities of our ...
Laura Díez Bueso
doaj   +1 more source

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