Results 21 to 30 of about 12,092,268 (289)

Customer Engagement in Online Brand Communities, Value Co-creation and Co-destruction Directly and Indirectly Effects: An Abstract

open access: yes, 2022
At present, customer engagement in brand communities and value co-creation have increasingly grown into two focal areas in marketing research (Merrilees 2016). This study aims to examines, in online brand communities, the direct and indirect relationship
Bu, Y   +5 more
core   +1 more source

Participating anonymous online student communities and university brand relationship outcomes

open access: yesCogent Business & Management, 2021
Besides official social pages of organizations, the anonymous online consumer communities are emerging phenomena. Participating these communities may affect the relationship between consumers and brands.
Tri D. Le   +4 more
doaj   +1 more source

Why do I engage? Gratifications of online brand communities on facebook [PDF]

open access: yesThe Retail and Marketing Review
With technology evolving, interactive marketing is evolving too, as we see a rise in online forums and platforms designed to facilitate consumer-brand interactions and translate these into sustainable consumer-brand relationships.
Abigale Sprighton   +2 more
doaj   +1 more source

The Effect of Brand Trust and Brand Community Commitment on Online Brand Evangelism Behaviour

open access: yesMalaysian Management Journal, 2020
In line with social media development, the online brand community becomes an alternative media that could contribute to overall brand success or vice versa.
Hasnizam Shaari, Intan Shafinaz Ahmad
doaj   +1 more source

Contextualising social capital in online brand communities [PDF]

open access: yes, 2019
Online brand communities (OBC) are growing in number and becoming an increasingly important interface where marketers can effectively facilitate the relationship between their brand and consumers.
Meek, Stephanie   +7 more
core   +1 more source

Nostalgia in online brand communities [PDF]

open access: yesJournal of Business Strategy, 2016
Purpose The purpose of this paper is to analyze the characteristics of a subculture of consumption organized toward a nostalgic brand on a social media platform. More specifically, the authors examine the role of these nostalgic feelings in the development of a community identity and the benefits they promote in the creation and perpetuation of this ...
Koetz, Clara, Tankersley, John Daniel
openaire   +2 more sources

Engaging consumers via online brand communities to achieve brand love and positive recommendations [PDF]

open access: yesSpanish Journal of Marketing-ESIC, 2023
Purpose – This study aims to investigate the influence of brand relationship quality and consumer community identification on consumer engagement. This study also examines the mediating role of consumer engagement between brand relationship quality and ...
Mandakini Paruthi   +4 more
doaj   +1 more source

Consumer engagement in an online brand community

open access: yesElectronic Commerce Research and Applications, 2017
This research aims to explain members’ online brand community (OBC) engagement and participation based on their relationships with other members and with the community sponsor. It proposes a conceptual model integrating variables that have been studied in previous research on brand trust, OBC identification, and satisfaction, and others that have ...
Francisco José Martínez-López   +4 more
openaire   +1 more source

Online brand communities: when consumers are negatively engaged [PDF]

open access: yes, 2018
The goal of the current research is to explore the influence of negative engagement on committing participants in hate online brand communities. To reach this aim, three brands are used to assess this phenomenon (Starbucks, Apple, and McDonald’s), and ...
Marques, M. I.   +2 more
core   +4 more sources

Modelling the Effects of Social Media–based Brand Communities on Brand Trust, Brand Equity and Consumer Response

open access: yesVikalpa, 2023
Social media platforms help brands connect with their customers online, and a social media -based brand community (SMBBC) enable brand attachments to particular brands.
Chandan A. Chavadi   +3 more
doaj   +1 more source

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