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Understanding dispute resolution online
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 2010Conflict is a natural part of human communication with implications for the work and well-being of a community. It can cause projects to stall or fail. Alternatively new insights can be produced that are valuable to the community, and membership can be strengthened. We describe how Wikipedia mediators create and maintain a 'safe space'.
Matt Billings, Leon A. Watts
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eMediation - Towards Smart Online Dispute Resolution
Proceedings of the International Conference on Knowledge Management and Information Sharing, 2014In this paper, the main requirements towards the next generation of Smart Online Dispute Resolution Systems for eMediation are presented and addressed through the definition of an advanced computational intelligence framework. The main contributions can be distinguished with respect to the parties involved in the eMediation process.
FERSINI, ELISABETTA +5 more
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Legal Challenges Posed by Artificial Intelligence in Consumer Online Dispute Resolution
Shimla Law Review[Abstract: This paper undertakes a comprehensive evaluation of the implications arising from the deployment of AI in CODR proceedings, particularly focusing on its potential augmentation of arbitrators, mediators, conciliators and the regulatory ...
Vibhuti Jaswal, Shiekhar Panwar
semanticscholar +1 more source
2004
Alternative dispute resolution (ADR) has become an established alternative method to litigation in solving disputes in many western jurisdictions. Online dispute resolution (ODR), the application of ICT in ADR has become a new and enhanced technique for dispute resolution. Most current ODR projects have been developed in the area of e-commerce. In this
Zhang, Wusheng +2 more
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Alternative dispute resolution (ADR) has become an established alternative method to litigation in solving disputes in many western jurisdictions. Online dispute resolution (ODR), the application of ICT in ADR has become a new and enhanced technique for dispute resolution. Most current ODR projects have been developed in the area of e-commerce. In this
Zhang, Wusheng +2 more
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Online Courts and Online Dispute Resolution
2023Abstract This chapter introduces the evolution of online courts and online dispute resolution as a transformative alternative to conventional, physical courtrooms. It details how online judging and extended court services operate asynchronously, enabling litigants to submit evidence and arguments digitally while judges render decisions ...
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Online Dispute Resolution for Family Disputes
Abstract The use of technology to resolve family disputes has been rising at a steady rate over the past decade, but the pandemic has markedly accelerated the trend. The roadmap for this integration has largely been drawn from the growing field of online dispute resolution (ODR), which distills best practices in applying technology to ...openaire +1 more source