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Research in Learning Technology, 1997 Many thousands of books are published each year, and even specialists find it difficult to keep abreast of new books in their disciplines, learning technology being no exception - indeed, in our subject-area the situation is beginning to reach saturation
Philip Barker
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InformationThis study conducts a bibliometric analysis of online customer and hotel review research, aiming to provide insights into where each field comes from, stands now and ought to go in the future.
Maria Helena Pestana +3 more
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Automated classification of online reviews of otolaryngologists [PDF]
Laryngoscope Investigative OtolaryngologyObjectives The study aimed to extract online comments of otolaryngologists in the 20 most populated cities in the United States from healthgrades.com, develop and validate a natural language processing (NLP) logistic regression algorithm for automated ...
Jake G. Stenzel +2 more
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Online Reviews and Consumer Return Intention: Multiple Mediating Effects of Cognitive Dissonance
Zhishi guanli luntan, 2021 [Purpose/significance] Online reviews play an important role on decision-making for consumers, which not only boost sales but also reduce the probability of product returns.
Wei Juan
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Applied Sciences, 2022 During the recent COVID-19 pandemic, people were forced to stay at home to protect their own and others’ lives. As a result, remote technology is being considered more in all aspects of life.
Ala’ M. Al-Zoubi +2 more
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Research on the Impact of Online Reviews on Consumer Buying Behaviour [PDF]
SHS Web of Conferences, 2022 Online reviews, as a major form of online word-of-mouth, are one of the important reference indicators for consumers. This paper examines the impact of online reviews on consumers’ purchase intention by designing a questionnaire and conducting an ...
Zhou Yu
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The importance of behavioral data to identify online fake reviews for tourism businesses: a systematic review [PDF]
PeerJ Computer Science, 2019 In the last several decades, electronic word of mouth (eWOM) has been widely used by consumers on different digital platforms to gather feedback about products and services from previous customer behavior.
Ana Reyes-Menendez +2 more
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Method for Ranking the Helpfulness of Online Reviews Based on SO-ILES TODIM
IEEE Access, 2021 Online shopping has become a habit for consumers, who often make purchase decisions based on online reviews. However, the gradual accumulation of reviews has caused an issue associated with information redundancy.
Huifang Dong +4 more
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Moderator-moderator: Digital coupon sales promotion, online reviews, website design, and the online shopping intention of consumers in Jordan [PDF]
International Journal of Data and Network Science, 2021 Although there have been unprecedented advances in technology worldwide, it is challenging for businesses and marketers to develop novel strategies of attracting consumers because the latter’s online shopping intentions have not changed according to the ...
Jassim Ahmad Al-Gasawneh +6 more
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The Social TV Phenomenon and Fake Online Restaurant Reviews [PDF]
Tourism and Hospitality Management, 2021 Purpose – The social TV phenomenon has raised the interest of some researchers in studying the production of online reviews. However, little is known about the characteristics of reviewers that, without having had indeed a real experience of ...
Breno de Paula Andrade Cruz +2 more
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