Results 11 to 20 of about 1,833,837 (280)
What makes deceptive online reviews? A linguistic analysis perspective
Humanities & Social Sciences Communications, 2023 With the rapid development of e-commerce, online reviews have become an important information source for consumers and e-commerce businesses. While the negative impact of deceptive online reviews has been well recognized, more research has to be done to ...
Wen Zhang +5 more
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Tạp chí Khoa học và Công nghệ, 2023 Using signaling theory, this study unpacked the mechanisms through which online review information quality and reviewer information credibility influence online review helpfulness, in e-commerce context.
Chu My Giang +3 more
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GEOGRAPHY MATTERS IN ONLINE HOTEL REVIEWS [PDF]
The International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences, 2016 In resonance with the popularity of user-generated contents (UGC) and the volunteered geographic information (VGI), this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015.
M. Wang, X. Zhou
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Het geloof in online consumer reviews [PDF]
MAB, 2014 In dit artikel wordt inzicht gegeven in de elementen die beïnvloeden of de ontvanger (de klant op zoek naar informatie over de dienstverlening) geloof hecht aan de zender (de klant die, op basis van zijn ervaring, een product en/of dienst beschrijft en ...
Liane Voerman
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Evaluating On-Line Courses via Reviews Mining
IEEE Access, 2021 Because the participants are not limited by age-, gender-, race-, or geography-related barriers, recently, massive open online courses (MOOC) have witnessed remarkable growth in number of online self-learners, courses providers and online platforms. MOOC
Cong Qi, Shudong Liu
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A study on text-score disagreement in online reviews [PDF]
, 2017 In this paper, we focus on online reviews and employ artificial intelligence tools, taken from the cognitive computing field, to help understanding the relationships between the textual part of the review and the assigned numerical score.
A Flanagin +30 more
core +2 more sources
Assessing the impact of affective feedback on end-user security awareness [PDF]
, 2017 A lack of awareness regarding online security behaviour can leave users and their devices vulnerable to compromise. This paper highlights potential areas where users may fall victim to online attacks, and reviews existing tools developed to raise users ...
Archibald, Jacqueline +2 more
core +2 more sources
Behavioral Patterns beyond Posting Negative Reviews Online: An Empirical View
Journal of Theoretical and Applied Electronic Commerce Research, 2022 Negative reviews on e-commerce platforms are posted to express complaints about unsatisfactory experiences. However, the exact knowledge of how online consumers post negative reviews still remains unknown. To obtain an in-depth understanding of how users
Menghan Sun, Jichang Zhao
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Online reviews towards reducing risk [PDF]
Journal of Tourism FuturesPurpose – This paper aims to examine the impact of online reviews on behavioral intentions via perceived risk. Perceived risk is both analytical and emotional.
Neha Yadav +2 more
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SAGE Open, 2023 Most consumers read online reviews before making online purchase decisions. Online reviews of a product usually include positive and negative contradictory online reviews (CORs).
Le Bo, Yimo Chen, Xiaoli Yang
doaj +1 more source