Results 271 to 280 of about 12,927,233 (309)
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Financial Incentives Dampen Altruism in Online Prosocial Contributions: A Study of Online Reviews

Information systems research, 2020
This paper uses a large Amazon review data set to examine the impact of financial incentives on prosocial contributions. The econometric analyses demonstrate a significant spillover effect, where product reviewers, after experiencing the receipt of ...
Dandan Qiao   +3 more
semanticscholar   +1 more source

What makes hotel online reviews credible?

International Journal of Contemporary Hospitality Management, 2019
Purpose This study aims to adopt a cognitive heuristic approach to investigate the interaction effect of a message source characteristic (reviewer expertise [RE]) and two message structure characteristics (review rating consistency [RC] and review ...
A. Lo, S. Yao
semanticscholar   +1 more source

Topic modelling for theme park online reviews: analysis of Disneyland

, 2020
This study introduces topic modelling into the analysis of theme park online reviews to determine visitor behaviour and experiences. An exploratory analysis involving major Disneyland theme parks is presented using a large-scale review data set.
J. Luo, Huy Quan Vu, Gang Li, R. Law
semanticscholar   +1 more source

Value destruction in exaggerated online reviews

International Journal of Contemporary Hospitality Management, 2019
PurposeThis paper aims to examine the underlying motivations, attitudes and behaviors of exaggerated review posters and readers by examining the effect of review valence, emotional expression and language complexity on perceived poster, website and firm ...
Melissa A. Baker, Kawon Kim
semanticscholar   +1 more source

The Influence of Authenticity of Online Reviews on Trust Formation among Travelers

Journal of Travel Research, 2019
Travelers have increasingly used mega review sites as an information source during the decision-making processes. This study focuses on the significant role of the authenticity of online reviews on mega review sites in formulating travelers’ behavioral ...
Minseong Kim, Jihye Kim
semanticscholar   +1 more source

The study of online reviews and its relationship to online purchase intention for electronic products among the millennials in Malaysia

, 2020
The purpose of this research is to examine the type of online reviews (review timeliness, review quantity, and review valence) and its relationship toward online purchase intention for electronic products among millennials in Malaysia.,The quantitative ...
Jian Wei Cheong   +3 more
semanticscholar   +1 more source

Online Reviews of Restaurants: Expectation-Confirmation Theory

, 2020
Today, consumers’ engagement in the restaurant culture is defined by their involvement in posting online reviews. Drawing upon expectation-confirmation theory (ECT), this study examined whether and how consumers’ confirmations of online reviews from ...
Jinha Lee, Youn-Kyung Kim
semanticscholar   +1 more source

Online reviews

BDJ In Practice, 2022
openaire   +2 more sources

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