Results 21 to 30 of about 12,927,233 (309)

What leads to online review helpfulness on e-commerce platform? Examining the moderating effect of high and low prices

open access: yesTạp chí Khoa học và Công nghệ, 2023
Using signaling theory, this study unpacked the mechanisms through which online review information quality and reviewer information credibility influence online review helpfulness, in e-commerce context.
Chu My Giang   +3 more
doaj   +1 more source

Online Reviews and Product Sales: The Role of Review Visibility

open access: yesJournal of Theoretical and Applied Electronic Commerce Research, 2021
When studying the impact of online reviews on product sales, previous scholars have usually assumed that every review for a product has the same probability of being viewed by consumers.
Miriam Alzate   +2 more
semanticscholar   +1 more source

GEOGRAPHY MATTERS IN ONLINE HOTEL REVIEWS [PDF]

open access: yesThe International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences, 2016
In resonance with the popularity of user-generated contents (UGC) and the volunteered geographic information (VGI), this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015.
M. Wang, X. Zhou
doaj   +1 more source

Het geloof in online consumer reviews [PDF]

open access: yesMAB, 2014
In dit artikel wordt inzicht gegeven in de elementen die beïnvloeden of de ontvanger (de klant op zoek naar informatie over de dienstverlening) geloof hecht aan de zender (de klant die, op basis van zijn ervaring, een product en/of dienst beschrijft en ...
Liane Voerman
doaj   +3 more sources

Evaluating On-Line Courses via Reviews Mining

open access: yesIEEE Access, 2021
Because the participants are not limited by age-, gender-, race-, or geography-related barriers, recently, massive open online courses (MOOC) have witnessed remarkable growth in number of online self-learners, courses providers and online platforms. MOOC
Cong Qi, Shudong Liu
doaj   +1 more source

A study on text-score disagreement in online reviews [PDF]

open access: yes, 2017
In this paper, we focus on online reviews and employ artificial intelligence tools, taken from the cognitive computing field, to help understanding the relationships between the textual part of the review and the assigned numerical score.
A Flanagin   +30 more
core   +2 more sources

Behavioral Patterns beyond Posting Negative Reviews Online: An Empirical View

open access: yesJournal of Theoretical and Applied Electronic Commerce Research, 2022
Negative reviews on e-commerce platforms are posted to express complaints about unsatisfactory experiences. However, the exact knowledge of how online consumers post negative reviews still remains unknown. To obtain an in-depth understanding of how users
Menghan Sun, Jichang Zhao
doaj   +1 more source

Your reviews or mine? Exploring the determinants of “perceived helpfulness” of online reviews: a cross-cultural study

open access: yesElectronic Markets, 2021
E-commerce platforms allow customers to post online reviews about their products, but many of these reviews remain non-voted by existing customers. Current literature on the perceived helpfulness of online reviews has overlooked the effect of these non ...
Baidyanath Biswas   +2 more
semanticscholar   +1 more source

The Impact of Contradictory Online Reviews on Consumer Online Purchase Decision: Experimental Evidence From China

open access: yesSAGE Open, 2023
Most consumers read online reviews before making online purchase decisions. Online reviews of a product usually include positive and negative contradictory online reviews (CORs).
Le Bo, Yimo Chen, Xiaoli Yang
doaj   +1 more source

Assessing the impact of affective feedback on end-user security awareness [PDF]

open access: yes, 2017
A lack of awareness regarding online security behaviour can leave users and their devices vulnerable to compromise. This paper highlights potential areas where users may fall victim to online attacks, and reviews existing tools developed to raise users ...
Archibald, Jacqueline   +2 more
core   +2 more sources

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