Results 31 to 40 of about 3,545,202 (343)

Implications of customer participation in outsourcing noncore services to third parties [PDF]

, 2020
Purpose Focal service providers increasingly involve customers in the decision-making about outsourcing parts of the service delivery process to third parties.
De Pourcq, Kaat, Gemmel, Paul, Larivière, Bart, Trybou, Jeroen, Verleye, Katrien   +4 more
core   +3 more sources

A Cross-Sectional Analysis of Ambulatory Oncology Experience by Treatment Intent

Current Oncology, 2020
The Ambulatory Oncology Patient Satisfaction Survey (AOPSS) is a standardized instrument to assess the overall cancer patient experience. This study retrospectively investigated differences in care experiences and satisfaction among ambulatory oncology ...
Linda Watson, Siwei Qi, Eclair Photitai, Andrea DeIure   +3 more
doaj   +1 more source

“They made me feel comfortable”: a comparison of methods to measure patient experience in a sexual health clinic

BMC Health Services Research, 2017
Background High quality sexual health services are needed to improve both individual and public health outcomes. This study set out to explore what is important to patients who visit a sexual health clinic, and examine their understanding of standard ...
Alison R. Howarth, Sophie Day, Linda Greene, Helen Ward   +3 more
doaj   +1 more source

Impact of a Patient Experience Leadership Structure on Performance and Engagement

Journal of Patient Experience, 2020
The patient experience leadership structure at Northwell Health is strategically championed by Culture Leaders, a novel role established to transform the organizational culture from “service excellence” to “patient experience.” This case report describes
Sven Gierlinger BA, Agnes Barden DNP, RN, CPXP, Nicole Giammarinaro MSN, RN, CPXP   +2 more
doaj   +1 more source

Testing the Healthcare Complaints Analysis Tool in a Specialist Pediatric Hospital to Assess Potential Utility for Organizational Learning from Complaints

Journal of Patient Experience, 2022
The importance of improving the analysis of complaints about poor healthcare experiences is recognized but often not addressed. We explored the utility of the Healthcare Complaints Assessment Tool for analyzing written complaints in a specialist ...
Jo Wray PhD, Claire Williams BA, Geralyn Oldham MSc   +2 more
doaj   +1 more source

A Quality Improvement Initiative to Standardize Pneumocystis jirovecii Pneumonia Prophylaxis in Pediatric Patients With Solid Tumors

Pediatric Blood &Cancer, EarlyView.
ABSTRACT Background Pediatric patients with extracranial solid tumors (ST) receiving chemotherapy are at an increased risk for Pneumocystis jirovecii pneumonia (PJP). However, evidence guiding prophylaxis practices in this population is limited. A PJP‐related fatality at our institution highlighted inconsistent prescribing approaches and concerns about
Kriti Kumar, Denise M. Connolly, Ellen Kellington, Elyse Zelunka, Karla Kerrigan, Furqan Shaikh, Paul C. Nathan, Meredith S. Irwin, Sarah Cohen‐Gogo   +8 more
wiley   +1 more source

What matters to patients: Parental and caregiver opinions on International Consortium for Health Outcomes Measurements overall health outcomes for children in Singapore

Proceedings of Singapore Healthcare, 2021
Background: Health in children is multifaceted. More than just the absence of disease, good child health also comprises psychological well-being and social functioning.
Moira Suyin Chia, John Yeow Yang Wong, Irene Pheck Mui Chan, Kee Chong Ng   +3 more
doaj   +1 more source

NSQIP Impacts Patient Experience [PDF]

Journal of Patient Experience, 2018
National Quality Improvement Project (NSQIP) semiannual reports (SARs) revealed high observed to expected ratios for venous thromboembolic events (VTEs) on the surgical service. Press Ganey scores identified an area of particular weakness in shared decision-making in patient care. Patients reported little to no participation in shared decision-making.
Maria Castaldi MD, FACS, Geena George MPH, Pamela Turner MSN, RN, John McNelis MD, FACS   +3 more
openaire   +3 more sources

Sickle Cell Disease Is an Inherent Risk for Asthma in a Sibling Comparison Study

Pediatric Blood &Cancer, EarlyView.
ABSTRACT Introduction Sickle cell disease (SCD) and asthma share a complex relationship. Although estimates vary, asthma prevalence in children with SCD is believed to be comparable to or higher than the general population. Determining whether SCD confers an increased risk for asthma remains challenging due to overlapping symptoms and the ...
Suhei C. Zuleta De Bernardis, Okeleji Olayinka, Mariam Z. Quraishi, Lakshmi V. Srivaths, Deborah L. Brown, Neethu M. Menon, Ricardo A. Mosquera, Ashwin P. Patel, James M. Stark, Aravind Yadav   +9 more
wiley   +1 more source

An exploration of how domains of quality of care relate to overall care experience [PDF]

, 2018
Purpose: To determine the relative influence of the different domains of healthcare quality from the Care Experience Feedback Improvement Tool and identify key predictors of healthcare quality from the patients’ perspective.
Beattie, Michelle, Cowie, Julie, Shepherd, Ashley Jill   +2 more
core   +2 more sources