Results 261 to 270 of about 15,636,564 (293)

Determinants of patient satisfaction: a systematic review

Perspectives in Public Health, 2017
Aim: A large number of studies have addressed the detection of patient satisfaction determinants, and the results are still inconclusive. Furthermore, it is known that contradicting evidence exists across patient satisfaction studies. This article is the
E. Batbaatar, Javkhlanbayar Dorjdagva, Ariunbat Luvsannyam, M. Savino, Pietro Amenta   +4 more
semanticscholar   +1 more source

Hospital healthcare service quality, patient satisfaction and loyalty

International Journal of Quality & Reliability Management, 2018
Purpose The purpose of this paper is to explain the patients’ views towards private healthcare service providers. The study focussed on hospital service quality and analysed the relative significance of quality measurements in anticipating the patients’
Taqdees Fatima, S. A. Malik, Asma Shabbir   +2 more
semanticscholar   +1 more source

How to ask about patient satisfaction? The visual analogue scale is less vulnerable to confounding factors and ceiling effect than a symmetric Likert scale.

Journal of Advanced Nursing, 2016
AIMS To study the effects of scale type (visual analogue scale vs. Likert), item order (systematic vs. random), item non-response and patient-related characteristics (age, gender, subjective health, need for assistance with filling out the questionnaire ...
A. Voutilainen, Taina Pitkäaho, T. Kvist, K. Vehviläinen-Julkunen   +3 more
semanticscholar   +1 more source

Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector.

International Journal of Health Care Quality Assurance, 2017
Purpose The purpose of this paper is to investigate service quality, patient satisfaction and loyalty in Bangladesh's healthcare sector. It identifies healthcare quality conformance, patient satisfaction and loyalty based on demographics such as gender ...
Selim Ahmed, Kazi Md. Tarique, Ishtiaque Arif   +2 more
semanticscholar   +1 more source

The Patient Experience and Patient Satisfaction: Measurement of a Complex Dynamic

Online Journal of Issues in Nursing, 2016
The concept of patient experience is surprisingly complex and generally linked with patient satisfaction. As reimbursement and performance policies have become more normative within healthcare, the patient experience has become a metric to measure ...
B. Berkowitz
semanticscholar   +1 more source

Predictors of Hospital Patient Satisfaction as Measured by HCAHPS: A Systematic Review

Journal of healthcare management / American College of Healthcare Executives, 2017
EXECUTIVE SUMMARY Because Medicare reimbursements are now, in part, based on patient satisfaction scores, hospitals are increasingly concerned about improving patient satisfaction.
O. Mazurenko, Taleah H. Collum, A. Ferdinand, N. Menachemi   +3 more
semanticscholar   +1 more source

Enhancing Communication to Improve Patient Safety and to Increase Patient Satisfaction

Health Care Supervisor, 2017
With the continuous rise of sentinel and adverse events due to ineffective communication, it is time for health care organizations to start implementing a focus on enhancing effective communication in which will, in turn, improve patient safety and ...
Audrey M. Burgener
semanticscholar   +1 more source

Is quality important to our patients? The relationship between surgical outcomes and patient satisfaction

BMJ Quality & Safety, 2017
Background With greater transparency in health system reporting and increased reliance on patient-centred outcomes, patient satisfaction has become a priority in delivering quality care.
Kristel Lobo Prabhu, Michelle C. Cleghorn, A. Elnahas, A. Tse, A. Maeda, F. Quereshy, A. Okrainec, T. Jackson   +7 more
semanticscholar   +1 more source

Healthcare service quality effect on patient satisfaction and behavioural intentions in corporate hospitals in India

, 2016
Purpose – The purpose of this paper is to investigate the effect of health-care service quality (HCSQ) dimensions on patient satisfaction and behavioural intentions in selected corporate hospitals from South India.
Rama Krishna Naik Jandavath, A. Byram
semanticscholar   +1 more source

Patient Satisfaction

Encyclopedia of Gerontology and Population Aging, 2021

semanticscholar   +1 more source