Results 261 to 270 of about 1,067,180 (304)
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The moderators of patient satisfaction
Journal of Management in Medicine, 2002The purpose of this study was to determine which Department of Defense (DOD) active duty patient sociodemogpraphic, health status, geographic location, and utilization factors, predict overall patient satisfaction with health care in military facilities.
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Measuring patient satisfaction
The Journal of the American Dental Association, 2005Many businesses use customer satisfaction surveys successfully. You may notice that you find one in almost every restaurant or hotel room. I do not think it is a coincidence that the hotel industry provides some of the finest customer service available.
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Nurse and Patient Satisfaction
JONA: The Journal of Nursing Administration, 2019The American Nurses Credentialing Center's Magnet Recognition Program® 2019 Magnet Application Manual “continue(s) to raise the bar as the gold standard for nursing” (p. IX). In this column, the authors, who are Magnet® commissioners, provide background and guidance on the standards for nurse satisfaction and patient satisfaction.
Adam, Meier +3 more
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Patient Satisfaction: How Patient Health Conditions Influence Their Satisfaction
Journal of Healthcare Management, 2012With increasing emphasis in healthcare on patient satisfaction, many patient satisfaction studies have been administered. Most assume that all patients combine their healthcare experiences (such as nursing care, physician care, etc.) in the same way to arrive at their satisfaction; however, no research has been conducted prior to the present study to ...
Koichiro, Otani +2 more
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A review of patient satisfaction: 1. Concepts of satisfaction
British Dental Journal, 1999Against a background of growing consumerism, satisfying patients has become a key task for all healthcare providers. This paper reviews current conceptual models of consumer satisfaction, including the one most dominant in the marketing literature--disconfirmation theory.
Wright, GH, Newsome, PRH
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Patients’ satisfaction with facial prostheses
British Journal of Oral and Maxillofacial Surgery, 2016We assessed the "impact on wellbeing" and "satisfaction" of patients who had a facial prosthesis (of the ear, nose, or orbit) fitted in The Netherlands Cancer Institute. Patients had either an adhesive-retained or an implant-retained facial prosthesis between 1951 and 2011.
Wondergem, M. +4 more
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International Journal of Health Care Quality Assurance, 2008
Purpose To extend existing knowledge about health care quality and patient satisfaction by exploring Japanese context having a different health care system and a different culture from the USA and Europe. Design/methodology/approach A structural ...
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Purpose To extend existing knowledge about health care quality and patient satisfaction by exploring Japanese context having a different health care system and a different culture from the USA and Europe. Design/methodology/approach A structural ...
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A Critique of Patient Satisfaction
Health Information Management, 1999Measures of patient satisfaction have been developed primarily so that patients could furnish health care providers and services with feedback on the quality of health care provided to them. However, the theoretical underpinnings of the concept of patient satisfaction are under-developed and the framework within which patient satisfaction has evolved ...
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