Evaluating the quality of health care by assessing patient satisfaction [PDF]
The performance of the healthcare system is obtained by evaluating the quality of the healthcare. The image obtained from health services assessments is important because it shows the degree to which they meet or exceed expectations.
Gabriela CIOLPAN
doaj
Introduction. As a result of rising patient expectations and the implementation of medical priority for medical facilities is an increase in satisfaction with the quality of services offered.
Anna Szypulska+3 more
doaj +3 more sources
Patients Characteristics as Determinants of Patient Satisfaction: Modelling Satisfaction in a Transitional Economy [PDF]
Introduction: This paper examines the factors and approaches the question of patients’ satisfaction in the health care delivery system in North Macedonia. Aim: The study aims to assess how key service quality dimensions relate to an important measure of performance patient satisfaction and to find the elements that are valued by patients and the ...
Vera Dimitrievska+2 more
openaire +2 more sources
Impact on patient satisfaction and importance of medical intake and office staff in a multidisciplinary, one-stop shop transgender program in Indianapolis, Indiana [PDF]
Background: Historically, the transgender population has postponed seeking primary care due to discrimination within social and medical settings.
Fogel, Janine M.+2 more
core +1 more source
Patient Satisfaction with Healthcare Services: Bangladesh Perspective [PDF]
Patient satisfaction is a useful measure for providing a quality benchmark for healthcare services. Concern about the quality of healthcare services in Bangladesh has led to a loss of confidence in healthcare providers, low use of public health ...
Mohiuddin, A. K. (Absul)
core +3 more sources
Patient Satisfaction versus Patient Reported Outcomes
Category: Other Introduction/Purpose: Several researches focused on patient reported outcomes (PROs), however, little is known about the actual correlation between the patient satisfaction and PROs.
Chayanin Angthong MD, PhD
doaj +1 more source
Dynamics of Equity, Efficiency, and Efficacy in Home Health Care with Patient and Caregiver Preferences [PDF]
There are three main entities in an HHC setting: the firm, the caregivers, and the patients. Often times the interests of each group of entities conflict with the other two. Whether a non-profit or a for-profit HHC, the firm generally seeks efficiency in terms of maximum utilization of the resources and highest level of care provided to the patients ...
arxiv
Emergency nurse practitioners and doctors consulting with patients in an emergency department : a comparison of communication skills and satisfaction [PDF]
Background: Emergency nurse practitioners (ENPs) play an increasingly important role in UK emergency departments (EDs), but there is limited evidence about how this affects patient care and outcome.
Crouch, R.+4 more
core +1 more source
Patient satisfaction is an important and commonly used indicator for measuring the quality in health care. Patient satisfaction affects clinical outcomes, patient retention, and medical malpractice claims. It affects the timely, efficient, and patient-centered delivery of quality health care.
openaire +2 more sources
Introduction: Assessment of patient satisfaction is a commonly used indicator for measuring the quality of health care. This study aimed to assess patient satisfaction, identify system gaps, and provide recommendations to improve patient satisfaction ...
Radhakrishnan Venkatesh Gokul+4 more
doaj +1 more source