Results 311 to 320 of about 15,807,632 (359)
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A review of patient satisfaction: 1. Concepts of satisfaction
British Dental Journal, 1999Against a background of growing consumerism, satisfying patients has become a key task for all healthcare providers. This paper reviews current conceptual models of consumer satisfaction, including the one most dominant in the marketing literature--disconfirmation theory.
Wright, GH, Newsome, PRH
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International Journal of Health Care Quality Assurance, 2008
PurposeTo extend existing knowledge about health care quality and patient satisfaction by exploring Japanese context having a different health care system and a different culture from the USA and Europe.Design/methodology/approachA structural equation model is used to explore links between quality perception and patient satisfaction as well as between ...
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PurposeTo extend existing knowledge about health care quality and patient satisfaction by exploring Japanese context having a different health care system and a different culture from the USA and Europe.Design/methodology/approachA structural equation model is used to explore links between quality perception and patient satisfaction as well as between ...
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The Patient Experience and Patient Satisfaction: Measurement of a Complex Dynamic
Online Journal of Issues in Nursing, 2016The concept of patient experience is surprisingly complex and generally linked with patient satisfaction. As reimbursement and performance policies have become more normative within healthcare, the patient experience has become a metric to measure ...
B. Berkowitz
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Patients’ satisfaction with facial prostheses
British Journal of Oral and Maxillofacial Surgery, 2016We assessed the "impact on wellbeing" and "satisfaction" of patients who had a facial prosthesis (of the ear, nose, or orbit) fitted in The Netherlands Cancer Institute. Patients had either an adhesive-retained or an implant-retained facial prosthesis between 1951 and 2011.
Peter J. F. M. Lohuis +5 more
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2023
Background: Patient satisfaction is a tool assessing the service quality of the provider that evaluated based on the measurement of perceived quality by the customer on aspects of service. This study aims to examine the relationships between various factors in the integrated model which included total quality management, perceived service quality ...
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Background: Patient satisfaction is a tool assessing the service quality of the provider that evaluated based on the measurement of perceived quality by the customer on aspects of service. This study aims to examine the relationships between various factors in the integrated model which included total quality management, perceived service quality ...
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The measurement of patient satisfaction
Journal of Public Health, 1992Many applied health service researchers launch into patient satisfaction surveys without realizing the complexity of the task. This paper identifies the difficulties involved in executing patient satisfaction surveys. The recent revival of interest in 'satisfaction' and disagreements over the meaningfulness of a unitary concept itself are outlined, and
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The moderators of patient satisfaction
Journal of Management in Medicine, 2002The purpose of this study was to determine which Department of Defense (DOD) active duty patient sociodemogpraphic, health status, geographic location, and utilization factors, predict overall patient satisfaction with health care in military facilities.
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Customized patient clothing and patient satisfaction
International Journal of Health Care Quality Assurance, 2019PurposeTo respect the patients’ physical privacy, they should be provided with proper clothing that prevents the exposure of unnecessary parts of the body. The purpose of this paper is to evaluate patient satisfaction upon wearing customized, high-coverage, procedure-specific dresses.Design/methodology/approachNew designs of clothing adapted for ...
Khorshid Vaskooi-Eshkevari +4 more
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