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The effect of brand experiences on brand loyalty through perceived quality and brand trust: a study on sports consumers

Asia Pacific Journal of Marketing and Logistics, 2021
PurposeAdopting the brand resonance approach, this research aimed to reveal the effect of emotional (perceived quality) and rational (brand trust) factors between brand experience and brand loyalty.Design/methodology/approachThis article uses the brand ...
H. E. Akoğlu, O. Özbek
semanticscholar   +1 more source

The Impact of Restaurant Innovativeness on Consumer Loyalty: The Mediating Role of Perceived Quality

Journal of Hospitality & Tourism Research, 2021
Although hospitality industry has consistently invested resources in innovation, the path by which a brand’s innovativeness influences consumers’ loyalty remains unclear.
Eojina Kim, J. Nicolau, Liang Tang
semanticscholar   +1 more source

Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels

Journal of Hospitality Marketing & Management, 2020
This study considered a comprehensive model for understanding how green image, perceived quality (PQ), guest satisfaction, and trust simultaneously influence guests’ loyalty/behavioral intention.
G. Assaker, P. O'Connor, Rania El-Haddad
semanticscholar   +1 more source

Measuring the Relationships between Corporate Social Responsibility, Perceived Quality, Price Fairness, Satisfaction, and Conative Loyalty in the Context of Local Food Restaurants

International Journal of Hospitality & Tourism Administration, 2020
The current study assessed the relationships between Corporate Social Responsibility (CSR), perceived quality, price fairness, satisfaction, and conative loyalty in the context of local food restaurants.
K. Severt   +3 more
semanticscholar   +1 more source

Predictors of Patient‐Perceived Quality

Scandinavian Journal of Caring Sciences, 1995
Larrabee's model of quality proposes a relationship between quality and value. This study tested the relationship by identifying predictors of patient‐perceived quality for nursing care. Data were obtained from interviews and records of 199 adult patients.
Veronica F. Engle   +2 more
openaire   +3 more sources

Nativity and Perceived Healthcare Quality

Journal of Immigrant and Minority Health, 2015
Perceptions of healthcare quality are lower among foreign- than US-born individuals. The objective of the study was to identify possible explanations for this disparity. Data were from 6202 respondents to cycles 1 and 2 of the Health Information National Trends Survey 4 conducted 2011-2013, including 5425 US-born and 777 foreign-born respondents ...
openaire   +3 more sources

Components of perceived life quality

Journal of Community Psychology, 1983
How do people arrive at assessments of their own life quality? This investigation begins from the hypothesis that social indicators of perceived well-being will, like other attitudes, reflect tow basic types of influence: affect and cognition. In addition, the indicators were expected to include two other components: unique variance (mainly random ...
Frank M. Andrews, Aubrey C. McKennell
openaire   +2 more sources

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