Results 171 to 180 of about 541 (213)

Appreciation vs. apology: Research on the influence mechanism of chatbot service recovery based on politeness theory

Journal of Retailing and Consumer Services, 2023
Yucong Duan, Mengmeng Song, Huixian Zhang   +2 more
exaly  

The effect of employees' politeness strategy and customer membership on customers' perception of co-recovery and online post-recovery satisfaction

Journal of Retailing and Consumer Services, 2021
Yu Zhang, Jiafu Su
exaly  

Grand strategy of politeness in new social networks: revisiting Leech’s politeness theory among Iranian EFL learners using Telegram

Journal of Politeness Research, 2023
Hiwa Weisi, Reza Ahmadi
exaly  

The Concept of “Politeness” in the Political Discourse and the Strategies of Communicative Politeness

KAZAN LINGUISTIC JOURNAL, 2022
A.A. Abdrakhmanova, E.M. Kolpakova
openaire   +1 more source

The Principle of (Im)politeness Reciprocity

Journal of Pragmatics, 2021
Jonathan Vaughan Culpeper, Vittorio Tantucci   +1 more
exaly  

Politics and political strategies

2014
openaire   +1 more source

Strategy and politics

Survival, 1967
openaire   +1 more source

Perspectives On Politeness Theories And Politeness Strategies

مجلة جامعة كركوك للدراسات الإنسانية, 2017
Firas Mahmood Fa’aq, Waad Maray Hasan Farhan   +1 more
openaire   +1 more source

Politics and Strategy

2011
openaire   +1 more source

Politics and Strategy

1997
openaire   +1 more source